We are aware of a backend issue that is giving users difficulty logging in.
Team is aware & should be fixed shortly.
Chalkboard Support
2,411 posts
Chalkboard Support
@ChalkboardHelp
Official Support Account of @ChalkboardHQ
💰 Use code INJURY for a Free Pick + $100 Match
📲 Use the link below to speak to a live support agent now!
Joined August 2023
- We’re currently down for planned maintenance while we make platform improvements. 🛠️ Sorry for the inconvenience, we’ll be back in action before tip-off today. 👍
- NEED HELP? Speak to a live representative in minutes with our new Help Center! 👉 helps.chalkboard.io/en/
- Due to a massive activity spike in the past few minutes, we are experiencing some delays in our in-app customer service Help Center. The team will get to all of your questions & needs ASAP! Thanks for your patience. 🤝
- We discovered a small bug from our recent update (related to games with late start times) that caused players from the BOS-SAC game to not show up on the board tonight. A fix has already been found and will be published in the morning. Apologies to our west coasters. 😔
- MLB Live Lines are temporarily down as we investigate a minor bug. We expect them to be back up and running shortly. 🛠️
- The issue has been fixed. Apologies for the temporary inconvenience! 🙌🏻We are aware of a geolocation bug that is not allowing users to successfully place entries at the moment. Team is fixing as we speak. Will provide an update once it is fixed.
- If you used this week’s New User Special on CMC ⬆️ 0.5 rush yards, your pick will be marked as a win despite his DNP status for tonight’s game. ✅
- We’re aware of an issue with DeAndre Ayton entries not being correctly graded as a DNP. Team is fixing now. Sorry for the temporary inconvenience.
- We are aware of a geolocation bug that is not allowing users to successfully place entries at the moment. Team is fixing as we speak. Will provide an update once it is fixed.
- Due to a recent mass influx of new users, we’re experiencing a bug with the entry submission process. The team is aware & working to have it back up ‘n running here very shortly.
- Our data provider experienced a temporary outage. We’re back up and running now, but may need some time to catch up on grading for the early slate.
- We’re aware of the incorrect scoring of Austin Ekeler receiving yards currently on the app & are fixing. Thanks for your patience. 🤝
- We’re currently experiencing technical difficulties within our support system. If response times are delayed do not worry as we’ll get back to you ASAP!