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Caesars Sportsbook Support
3,065 posts
Caesars Sportsbook Support
@CaesarsHelp
We're here to help! @CaesarsSports Customer Support. When sending a DM, please include your email, betting state, and a brief description.
Joined April 2022
- Mobile customers with losing bets on the Dulgarian UFC fight will receive a cash credit within 24 hours (singles), or within 24 hours of the last leg being determined (Parlay/SGP/Super Parlay) should that bet have won without that leg included.
- Finally joined the Twittersphere. How can we help?
- We are aware of an issue preventing users from accessing their sportsbook accounts. Our team is working to fully restore service as quickly as possible. We will continue to update. Caesars Palace Online Casino is unaffected in available jurisdictions.
- We are aware of an issue preventing some users from accessing the app. We are working to solve this as quickly as possible. We will continue to keep you updated.
- We are aware of an issue that is preventing some users from logging into and placing bets on their Caesars Sportsbook accounts. Our team is actively working to resolve this as quickly as possible and will provide further updates here.
- Replying to @CaesarsHelpRetail customers should hold their tickets for now.
- Replying to @dougiesgoindeepAccording to the traders, if Will Fuller is not on an NFL team this year, the wager will be voided. We hope this helps!
- Our team is aware of an issue preventing users in New York from using the app. We are working to solve this as quickly as possible. We will continue to keep you updated here.
- We are aware some users in New York may be experiencing issues. Our team is working to resolve things as quickly as possible.
- We understand some customers are still facing difficulties accessing our platform due to a global outage impacting an external provider. We're working closely with them to restore full functionality as quickly as possible. Updates will be shared here as they become available.
- Baseball fans rejoice! The MLB regular season ends tonight. At the conclusion of tonight's games, we will begin grading bets for the Regular Season. If your Regular Season bets are not graded by tomorrow, please contact us. We appreciate your patience!
