Replying to @chad_infi
Hi! Thanks for bringing this to our notice. We at BYJU’S have zero tolerance towards such behaviour. Also, We would like to inform you that the above mentioned person is no longer an employee at BYJU’S.
BYJU'S Support
15.3K posts
BYJU'S Support
@ByjusSupport
Official support account for BYJU'S-The Learning App!
For any concern or query we request you to route it through our official channel for a faster response.
- Replying to @Riya_MBBS and @BYJUSDear Riya, Thanks for bringing it to our notice. We at BYJU’S have a strict zero tolerance policy against such behaviour. With regards to this incident the issue was raised in the month of April , 2021 and we have taken action immediately and terminated the employee.
- Replying to @Ravisutanjani and @BYJUSDear Mr Ravisutanjani, this is to confirm that we have processed the refund of Rs.5000 to Mr. Jayaram’s account.
- Replying to @suman619saurav @GESWA_UP and @BYJUSHi Saurav! We are sorry to hear about this. Please DM us your registered phone number by clicking on the link below. Our team will investigate the issue at the earliest.
- Replying to @Ravisutanjani and @BYJUSDear Mr Ravisutanjani, we are unable to find any cancellation request which is pending resolution in our system. Please DM us the student name/ Order number/ phone number so that we can get the refund processed tomorrow itself.
- Replying to @ks1838882Hi Kriti, We are sorry to hear about this. Please DM us your registered phone number by clicking on the link below. Our team will investigate the issue at the earliest.
- Replying to @akofficial5253 and @BYJUSHi Abbas, We're so sorry to hear about your experience. Please DM your registered contact number. Our team will look into this issue at the earliest.
- Replying to @arun_chaudhary2Hi Arun! We have forwarded the concern to the student escalation team who will reach out to you at the earliest. Thank you for your patience.
- Replying to @1da967474928457 @AshishJ61024633 and @BYJUSHi Vijay! Apologize for the inconvenience caused. Please DM us your registered phone number by clicking on the link below. Our team will assist you.
- Replying to @Ravisutanjani and @BYJUSDear Mr Ravisutanjani, refund details are sent on DM to you. Thanking you, Team BYJU’S
