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Ask Wells Fargo
Wells Fargo
@Ask_WellsFargo
We're here to listen, learn, & lend a hand on X. Ask us your banking questions & follow us for updates and helpful information.
San Francisco, CA
Joined March 2009
Posts
  • user avatar
    Replying to @arigold_88
    Hello Ariel, I saw your tweet. What's going on? ^NC
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    Replying to @hobxo
    Saw your tweet. For security reasons, please delete the photo that contains your card number. Also, feel free to message us here if you need our help. Thank you. ^LC
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    Replying to @ScottH1ll
    Hi, Scott. Saw your mention. Please call 1-800-869-3557 about your card customization request and we'll do our best to help. -Helen
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    Thanks for reaching out to us. Unfortunately, Wells Fargo does not allow transactions involving cryptocurrency. -Josh
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    Saw your tweet, Hanna. What's going on? Feel free to message us with more details about your concern if you need our help (no account numbers). Thank you. ^LC
  • user avatar
    @StamperTV I saw your tweet and would like to understand the reason behind your feelings. Follow/DM us with details about what happened. ^TL
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    Replying to @zuhpreem
    I came across your mention. If you need help with a specific concern, DM us the details, but don't mention account numbers. -Suzette
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    We apologize to our customers who may be experiencing an issue with making transfers and payments. Thanks for your patience while we research this issue. If you are impacted, please check back here for updates.
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    We’re experiencing a systems issue that is causing intermittent outages, and we’re working to restore services as soon as possible. We apologize for the inconvenience.
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    We want our customers to know that this is a contained issue affecting one of our facilities, and not due to any cybersecurity event. We apologize for the inconvenience caused by these system issues, and any Wells Fargo fees incurred as a result of these issues will be reversed.
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    We apologize to our customers who may be experiencing an issue with our online banking. Thanks for your patience while we research this issue. If you are impacted, please check back here for updates.
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    Replying to @wokelettucegod
    Hi, I saw your tweet. What's going on? -Roger
  • user avatar
    Replying to @GDouglasiii
    When you're ready to head over to one of our branches, please visit on.wf.com/60171GUh9 to locate your nearest banking location. Thanks. -Tiffany
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    UPDATE – Customers, please know that all recurring or one-time payments you have planned from your Wells Fargo account will occur as scheduled today. We are continuing to monitor the situation.