Replying to @gemini713
Thanks for bringing this to our attention. All steps have been taken to remove our ads from appearing on this site in the future.
Ask Citizens
17K posts
Ask Citizens
@AskCitizensBank
Here to help make you ready for the journey ahead. #MadeReady
Joined June 2010
- 9:21 am: We’re currently experiencing a technical issue that’s preventing customers from accessing systems such as mobile and online banking. Tech teams are working to resolve as soon as possible. We regret any inconvenience resulting from this situation.
- 8:45 AM: Some customers are experiencing delays with mobile banking. Our technical teams are working to improve performance. Please note, online banking is available. We know many of you are checking to see if stimulus checks have posted and apologize for the inconvenience.
- Citizens Bank is here to help our customers who have been impacted by the U.S. Government Shutdown. For assistance, call us at 866-991-0404.
- At Citizens, we’re guided by a Credo that leaves absolutely no room for hatred, violence and discrimination. Given the protest activity in portions of our service area, we’re temporarily closing some branches to protect your safety, and that of our colleagues and communities.
- Replying to @DaveDiCelloHello, Dave. What do you need assistance with? Thank you — Samantha
- Mobile and online banking is currently unavailable to some customers. Our technical teams are taking every step to make this service available as soon as possible. We apologize for the inconvenience and will provide more updates as they become available.
- 9:23 PM: Mobile and online banking are currently unavailable to some customers. Our technical teams are taking every step to make this service available as soon as possible. We apologize for the inconvenience and will provide more updates as they become available.
- 2:20 pm: Mobile and online banking have been restored. We regret any inconvenience that resulted from this situation.
- 9:38 AM: Mobile and online banking are currently unavailable to some customers. Our technical teams are taking every step to make this service available as soon as possible. We apologize for the inconvenience and will provide more updates as they become available.
- We're happy to be a part of your daughter's education, Kathy! We are always here to help.
- Are you a current HSBC customer transitioning to Citizens? We’re here to help. Follow @AskCitizensBank for updates. Next steps: spr.ly/HSBC.
- Please note: Monday, October 11, 2021, our branches will be closed. As always, our ATMs, online & mobile banking will be available. Branches will reopen to serve customers on Tuesday, October 12, 2021. spr.ly/6011JJEfP
