In the light of the current Covid-19 outbreak, AIB is suspending the planned introduction of the contactless fee.
AIB Customer Support
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AIB Customer Support
@AskAIB
Official Customer Support channel for ROI customers Mon-Fri 9am-8pm Sat & Sun 9am-5pm Allied Irish Banks p.l.c. is regulated by the Central Bank of Ireland.
- AIB Internet Banking & the Mobile Banking app are currently experiencing technical difficulties. The issue is also affecting card eCommerce transactions that require Strong Customer Authentication. We are working to resolve the matter and apologise for any inconvenience caused.
- AIB is aware of an issue for some customers using our app and internet banking. We apologise to any customers who are affected, and are working to fix this this as soon as possible
- Starting tomorrow, we are prioritising branch banking for elderly and vulnerable customers until 11am each day. #COVID19
- We're experiencing technical issues on Internet, Tablet & Mobile Banking and are working towards a resolution, appreciate your patience.
- AIB updates supports to help customers through COVID19. Customers can access a 3 month payment break on home mortgage, personal & SME loans from today. AIB suspends planned introduction of fees for customers holding a min balance of €2,500. See aib.ie/covid19
- We wish to advise that we are currently experiencing intermittent technical issue with AIB Internet Banking, Mobile App, IBB and Cards SCA Journey. We are working to resolve the matter and apologise for any inconvenience Caused.
- Paying with contactless? Keep your card safe. Best practice is not to hand your card over for payments #ad
- Logins to AIB Internet Banking and Mobile Banking are no longer impacted by delays, and card ecommerce transactions that require Strong Customer Authentication are working again. We are very sorry for any inconvenience this issue caused.
- The three month moratorium on Personal, Business and Home loans, will be available from Monday morning March 23rd to all customers of AIB, EBS and Haven who require it. Customers who intend to apply should visit AIB.ie/COVID19
- Are you the mate who carries cards not cash? Transferring money is easier than ever with #AIBMe2U app! Download: bit.ly/1dslcSV #ad
- Due to Hurricane Ophelia, for staff & customer safety we are closing some of our locations on Mon 16th Oct. See info aib.ie/branch-closures
- In the best interest of staff and customers safety, we have made a decision to close all AIB locations across our network.
