2. We did respond to your DM. It just didn't go through Bc twitter is a pain.
3. We have an email on our website + a direct phone line + a staffed Discord with support team.
4. You were already removed this morning once we saw your Tweet. This was sent to your email too.
But yeah, I wish I could write a single full Tweet about this. Feel free to DM me at Aries on Discord too !
But I kind of don't love this website outside of for Itasha Coffee so I probably won't get the blue checkmark on this acct. Maybe one day.
A week isn't long enough for a brand to change. They still do dropship products, and they haven't actually sent out a whole bag.
We've never publically said anything as a business about them.