We are aware some of you are not getting your bonus content and VC purchases. These are not lost and this should be resolved over the next few hours.
2K Support
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2K Support
@2KSupport
Official 2K Support on Twitter. Also check out our support site and knowledge base for answers: support.2k.com
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- Hey everyone! We are receiving more tickets than normal, but rest assured: we’re doing everything we can to get to each case as quickly as possible. We appreciate your patience!
- Please be aware that there will be high traffic on the NBA 2K21 servers for the first day, due to launch. There may be some connection issues while everyone's attempting to get in. Thank you!
- VC purchasing on PlayStation Store & Xbox Live will not be available until #NBA2K18’s official game release at 12 AM local time tonight.
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- UPDATE: Thank you for your continued patience. We are doing everything we can to assist those affected by MyCAREER loss.