Information
The Airport Authority is committed in passenger experience to excellence.
Airport Authority Customer Service Representatives provide information and assistance in both official languages, including wayfinding and help for accessibility.
If the CSRs are not at these information desks during these times, they are roving nearby.
- Arrivals (Level 1): 2:00 p.m. to 6:00 p.m.
- Centre Court (CAN/INTL gate area): 4:30 a.m. to 8:30 a.m.
- Departures (Level 3): 4:30 a.m. to 8:30 a.m.