Frequently Asked Questions

Exam Testing Engine (ETE): Usage Instruction

Where can I find certification exams?

We do not provide practice tests directly. However, many exams are available online. You can try searching for a term like "a+ ete".
I received an email: "Please pay attention you are close to exceeding the limit of allowed activations for your license." Will my license be suspended?

You need to contact us at support@vumingo.com. Please email us with your full name and the email address, which you used when making the purchase.
How can I activate ETE?

The only information required to activate Exam Testing Engine is the email and password of your Vumingo member account.
How many computers can I run ETE on?

By default, the software can run on 2 different computers. But you can buy additional licenses and run Exam Testing Engine on up to 15 computers.
Where can I find the ETE manual?

Please refer to the extensive help files included in the software. You should run the Player, open the Help Menu and select Contents.
How can I backup my data?

It's important to remember about the importance of backing up your history, results and other test data. By default, all user data is in the following locations:

Windows XP:
C:\Documents and Settings\All Users\Application Data\Exam Testing Engine\etesimulator.db

Windows 7,8,8.1:
C:\Users\All Users\Exam Testing Engine\etesimulator.db

Windows 10:
C:\ProgramData\Exam Testing Engine\etesimulator.db
How can I run ETE on a macOS computer?

The macOS users can now open .ete exam files using ETE for Mac: macOS.

Exam Testing Engine (ETE) for Mobile: Usage Instruction

How can I add ETE files to my Android phone or tablet?

Via direct file transfer:

From your computer:

1. Some Android devices admit direct file transfer from the user's computer. Examine your device's manual for more details. Then, from ETE for Android:

2. Press "+" in the upper right corner

3. Press "Local file" and navigate to the ETE file location on the memory card of your device

Via upload.vumingo.com:

From your computer:

1. Visit our website upload.vumingo.com

2. Click "Choose" to find the ETE exam file for download on your computer

3. Click "Upload"

4. Save the file code that is displayed after the download is complete

Then, from ETE for Android:

1. Press "+" in the upper right corner

2. Press "Upload via web"

3. Input the file code you saved earlier

Via Dropbox.com:

1. Create a free account at Dropbox.com

2. Upload your ETE files to your Dropbox account

3. Download these files to your mobile device with the help of the free Dropbox app available in Google Play
How can I add ETE files to my iPhone or iPad?

via iTunes:

From your computer:

1. Download the latest update of ETE for iPhone and/or iPad

2. Download the latest update for iTunes

3. Update your iPhone software to 6.0 or later

4. Select your iPhone Apps in iTunes and utilize the drag-and-drop feature to sync ETE files from your computer to your phone or tablet

Via upload.vumingo.com:

From your computer:

1. Visit our website upload.vumingo.com

2. Click "Choose" to find the ETE exam file for download on your computer

3. Click "Upload"

4. Save the file code that is displayed after the download is complete

Then, from ETE for iOS:

1. Press "+" in the upper right corner

2. Press "Upload via web"

3. Input the file code you saved earlier

Via Dropbox.com:

1. Create a free account at Dropbox.com

2. Upload your ETE files to your Dropbox account

3. Download these files to your mobile device with the help the free Dropbox app available in the Apple App Store

Exam Testing Engine (ETE): Activation/Registration

I cannot activate ETE using the email and password of my Vumingo member account. What should I do then?

Please enter exactly those email and password as they appear in your purchase confirmation email. If you forgot your account password, please use this page to reset it.
How can I register ETE if I don’t have Internet connection, or my Internet connection uses a proxy server?

Internet connection is required to complete software activation. Therefore, contact your ISP to solve the connection issues.
I did not receive a confirmation email from Vumingo.com. What should I do?

If you realize that you are not receiving emails from Vumingo.com, please make sure that your email client's spam settings are configured to accept messages from support@vumingo.com: add the "vumingo.com" domain to "safe list" or add email address support@vumingo.com to your address book. Then use this page to reset your Vumingo.com account password.