Prioritize the right accounts and collect payment faster
Stop chasing overdue invoices manually. Accounts receivable collections software lets you streamline collections workflows, predict late payments, prioritize high-risk accounts, and maintain visibility—so cash keeps flowing.
How thousands of finance teams unlock working capital
Let your collections process flow
Spreadsheets and inefficient workflows lead to missed follow-ups, endless back-and-forth, and unpredictable cash flow. Collections automation software eliminates manual headaches, prioritizes high-risk accounts, and track cash flow.
Smarter insights for faster cash flow
Forecast confidently with a collections dashboard and dynamic insights cards that offer real-time payment insights. Prioritize outreach, spot risks, and take action without digging through Excel.
Predict account delinquencies and speed up cash flow
Analyze payment patterns with machine learning and use AI-powered collections automation software to segment customers by risk-level, predict payments, forecast cash flow, and collect faster.
Take the guesswork out of collections with automated workflows and cash flow insights
Managing overdue invoices demands precision and a proactive approach. Our collections management software puts you in command of your cash flow.
Self-service enablement
Enroll and configure Versapay Collections in minutes. Get up and running quick, without needing to rely on external support.
Segment manager
Create risk segments from scratch or use presets. Automatically move your customers across segments as criteria is met.
Email editor
Customize dunning templates — subject lines, body copy, etc. — using a WYSIWYG editor. Embed additional attributes easily.
Team management
Manage your team within the tool. Get real-time visibility into workloads and workflows, and transfer tasks between teammates.
Customizable workflows
Configure workflows per risk segment, set personalized outreach cadences, use different languages across different regions.
Prioritized task management
Generate clear, auto-prioritized to-do lists, redistribute tasks easily, and watch your days sales outstanding (DSO) drop.
Unified comms & call logging
Automated emails, delivery statuses, customer replies, and phone calls are tracked and logged, giving you complete visibility.
Performance dashboard
Track DSO, promise-to-pay dates, disputes, and credit limit warnings. Performance reports provide managerial line-of-sight.
Invoice payment prediction
Invoice payment prediction data is embedded in dashboards and reports, enabling proactive collections prioritization.
“Our goal is to prevent having to get more employees. Versapay does the work of three employees right now."
Andrew Ceccorulli, Manager, Credit & Collections, Laticrete
Monitor portfolio and collections team performance
See total overdue amounts, days sales outstanding, and what actions are being taken on key accounts, and track your collectors’ workload and results.
Tailor collection strategies with flexible workflow options
Move customers into high- or low-touch workflows based on urgency, risk, or relationship. Deliver the right cadence to every segment to lift recovery rates.
Automate onboarding with instant workflow assignment
Workflows define when and how collections outreach happens. Automatically generate tasks and prioritize them for each collector based on workflow logic.
View every interaction in one unified customer timeline
Payment promises, emails, replies, and phone calls come together in a unified view, giving your team a shared picture of what’s been done and what needs attention next.
Use granular reporting to coach and drive performance
See open receivables, aging reports, forecasts and more, and drill into customer segments or collectors. Understand where the risk is and prioritize your team’s focus.
Group collectors strategically to improve coverage
Create focused collector groups — by region or account size or risk-level — and assign tasks to drive timely customer follow-ups. Filter on groups to see outstanding tasks.
"We've transformed our finance operations from a manual mess to a streamlined, strategic advantage; saved the cost of an FTE; and reduced DSO significantly."
Danny Ng, VP of Finance, Crystorama
Prioritize and execute collections activities
Let workflows auto-generate tasks based on key triggers. No more manual monitoring: get alerted when intervention is needed and spend more time on meaningful outreach.
Log calls and notes effortlessly in one central place
Record calls, add notes, and reference past interactions directly in Versapay. Keep details organized and accessible for stronger context and accountability.
Reassign tasks to keep work moving and nothing missed
Easily reassign tasks between collectors. Select which customers and tasks to shift, and transfer ownership to a teammate—keep work moving without losing context.
Escalate issues with one click to get support faster
If standard outreach isn’t working, don’t worry! You can escalate directly to your collections manager, and add context on why accounts need extra attention.
View all tasks in one place to stay ahead of priorities
Instead of portfolio-level KPIs, collector views focus on their tasks and activities. This keeps you focused on the outreach and follow-up you're responsible for.
Reply to customer emails directly for faster follow-up
From the activity center, you can view full customer histories, see payment behaviors, and reply to customer emails—while seeing what’s been sent and responded to.
"Versapay helped us work harder and smarter, automated what took 2 full days, cut DSO by 10 days, and kept cash flowing to give us the flexibility to reinvest in growth."
Chad Feeney, Credit Manager, Mars Electric
Get paid for what you’re rightly owed
Get ahead of collections with a secure, self-service payment portal
Give customers an easy and convenient way to understand what they owe and make payments 24/7. Equip them with the tools to:
- Manage their full account and view invoices
- Store payment methods and set up auto-payments
- Use flexible payment options, like credits and payment plans
- Communicate with you to ask questions and register disputes
Make data-backed collections decisions
Our online payment collection software’s comprehensive dashboards help you focus your collections efforts with actionable insights into your outstanding receivables.
- Get real-time analytics into DSO, ADP, and aging statistics
- Filter outstanding payments by customer and division
- Find trends, prioritize activities, and make informed decisions
- Log customer contacts and follow-up timelines
Significantly reduce manual collections work
Significantly reduce your manual collections work. Automate the time-consuming, routine accounts receivable collection processes to free your team for strategic priorities.
- Configure and deliver 100+ dunning notifications
- Segment customers using tags into high- and low-priority
- Add follow-up reminders on customers or invoices
- Log contact dates and identify customers needing contact
Build customized workflows and target your collections strategies to specific customer needs
Create customer segments and decide how different groups should be worked by your collectors. Workflows then connect the customers you’re targeting with how and when emails and reminders are sent.
Track and manage outstanding payments
Capture and monitor promised payments for outstanding invoices and proactively send reminders before they become overdue.
- Secure customer commitments for outstanding invoices
- Request promises on all open invoices or fixed amounts
- Filter open promise to pays by customer
Resolve disputes and build better, more collaborative customer relationships
Address slow payment issues by letting customers log disputes, short-pay invoices, and flag payment discrepancies. Strengthen your relationships and create steadier cash flow, minimizing the effort required to collect.
- Intuitive collaboration tools make resolving disputes a breeze
- Loop colleagues into ongoing conversations at the right time
- Avoid lengthy dispute timelines using reporting filters
See how leading finance teams use Versapay
How automating accounts receivable helped Laticrete boost cash receipts by $6 million
How TireHub saves 200 hours weekly
“Customers let us know through our online payment portal that they’re facing challenges that will cause payment delays, saving us doing outreach.”
Samantha De La Croix, Accounts Supervisor, Johnny’s Selected Seeds
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Save time and effort, improve cash flow, and fuel growth
What is accounts receivable collections software and how does it work?
Accounts receivable collections software automates the accounts receivable collection process, helping businesses track outstanding invoices, follow up on overdue payments, and reduce manual effort. Instead of relying on spreadsheets or manual workflows, AR collections platforms provide automated reminders, real-time payment tracking, and data-driven insights to improve efficiency. With tools for invoice collections automation, businesses can predict delinquencies, prioritize high-risk accounts, and maintain better cash flow visibility.
How Versapay helps: Our collections automation software ensures that every outstanding invoice is accounted for, reducing missed follow-ups and helping your team collect faster with less effort.
How can collections automation software reduce overdue invoices?
Collections automation software helps reduce overdue invoices by automating reminders, prioritizing collection efforts, and providing real-time insights into customer payment behaviors. Instead of manually tracking due dates or sending follow-up emails, automated workflows ensure that invoice collection activities happen consistently and at the right time.
By leveraging machine learning and AI, modern AR collections solutions can also analyze historical payment patterns to predict which accounts are at risk of delinquency, allowing finance teams to take proactive action before an invoice becomes overdue.
How Versapay helps: Our automated payment collection tools ensure that follow-ups, payment reminders, and escalations happen seamlessly—so you spend less time chasing payments and more time driving strategic growth.
What features should I look for in a collections management system?
A strong collections management system should include:
Automated reminders and follow-ups that ensure invoices are paid on time with scheduled outreach; Risk-based prioritization that identify high-risk accounts and focus efforts where they matter most; Customer collaboration tools that enable direct communication with customers to resolve disputes quickly; Promise-to-pay tracking that logs payment commitments and sets proactive reminders; AI-driven insights that use predictive analytics to forecast cash flow and prevent delinquencies; ERP integration that syncs payment and invoice data in real-time with your financial systems.
How Versapay helps: Our collections automation platform gives you all these capabilities, helping your team manage collections efficiently while improving customer relationships.
How does invoice collections software integrate with my existing ERP?
Invoice collections software integrates with your ERP to create a seamless, automated collections workflow. This integration allows businesses to:
Sync invoice and payment data to ensure that outstanding receivables are always up to date; Automate dunning emails and reminders to reduce manual effort while maintaining consistent communication; Gain real-time visibility into customer payment behaviors to track overdue invoices, disputed amounts, and promised payments; Streamline cash application to automatically match payments to invoices for accurate reconciliation.
ERP-integrated collections software reduces the risk of errors, eliminates duplicate data entry, and improves efficiency across finance teams.
How Versapay helps: Our accounts receivable collections platform integrates seamlessly with leading ERPs, allowing businesses to manage invoice collections directly within their financial ecosystem without extra work.
Can AR collection software help improve cash flow predictability?
Yes! AR collections software plays a critical role in improving cash flow predictability by providing finance teams with data-driven insights into payment behaviors, overdue invoices, and customer commitments. With AI-powered analytics, businesses can:
Identify customers at risk of delinquency and spot trends in late payments and take action early; Forecast expected cash inflows and predict when payments will be received and plan accordingly; Improve working capital management and reduce reliance on external financing by maintaining steady cash flow; Ensure proactive collections efforts and automate and prioritize outreach based on real-time risk scoring.
How Versapay helps: Our collections automation software helps finance teams move from reactive to proactive collections, ensuring they always have a clear view of expected cash flow.