Fact or Fiction?
Debt Misconceptions
Heard From Us?
Start the Conversation Today
There’s no one-size-fits-all solution, and there is no one way to reach out. Talk to us however feels most comfortable: Call us, drop us an e-mail or a text for convenience, or send us a letter if you prefer traditional correspondence.
About Us
About Us
Trading for over 20 years, UK Search has developed a genuine understanding of people and the challenges they face. We know that dealing with debt can feel overwhelming, which is why we’re here to make the process as clear, supportive, and stress-free as possible. We work with individuals and businesses across the UK to create personalised solutions that fit real-life circumstances. With flexible contact options including phone, email, text, webchat, or our secure online portal, help is always within reach.
Our friendly, highly trained teams are here to listen, guide, and support you through the process. We believe in partnership, not pressure. From your first contact, you’ll find a compassionate, non-judgemental team focused on understanding your situation and offering solutions tailored to your needs – no generic responses here! No matter if your finances have taken an unexpected turn or a bill or two has somehow slipped through the cracks, UK Search is here to help. Together, we’ll find the ideal solution to get you back on track.
Testimonials
My feedback is ALWAYS POSITIVE, your agents are NEVER disrespectful or rude. ALWAYS listen & give good advice😁
Testimonials
I was met with friendly agents over the telephone, very polite and great guidance, so helpful! Thank you very much😁
Testimonials
Friendly, understanding and listened to what I had to say. Didn't judge in anyway like some company’s advisors do, 5*.
Testimonials
The lady was fantastic she couldn’t be more helpful.
Testimonials
Good customer service 👍
Testimonials
Unusually for a collection agency they were prepared to listen and given me a chance to put my side of the episode across. Helpful and we have a plan moving forward.
Testimonials
I’m totally satisfied. Your advisors treated me with kindness and understanding and I thank you for that
Testimonials
Always very helpful caring understanding and come up with a solution.
Testimonials
Great customer service, made me feel at ease instead of making me feel uncomfortable about the situation I've been in the past few months.
Testimonials
Excellent staff help supportive caring they listen advise thankyou from me .great service
Advice & Guides
Advice & Guides
About Us
Who is UK Search Limited?
UK Search Limited is a debt collection company dedicated to helping customers clear their debt in the quickest, most affordable way possible. We never add our own interest or charges, and we never ask you to pay more than you can afford.
Contact Us
Why are you contacting me?
If we’re trying to contact you, we have been passed your account by one of our clients and we want to discuss this with you. You can access your account online to get more information or get in touch if you’d like to speak to one of our agents.
Contact Us
How can I contact you?
There are lots of ways you can get in touch. You could give us a call or if you’d prefer to handle things yourself, you can manage your account online.
Payments
What is a payment plan?
A payment plan is an agreement to repay your debt. We will work with you to find how you can repay the balance in a way that’s best suited and affordable for you. You can also choose how often you pay and which payment method you use.
Payments
Can you help me understand how much I can afford to pay?
We have several ways to help you understand what you can afford. Our agents are trained to assess affordability to ensure you are never paying anything you can’t afford. Alternatively, you can fill out an Income & Expenditure form on the online portal to help you understand your finances better.
Contact Us
What happens if I ignore you?
We’ll keep trying to contact you by letter, email and phone. If we don’t receive a response after a certain amount of time, your account may be passed to our internal litigation team. If you do not respond, we may take legal action which could result in extra fees, charges and interest being added to your existing balance. It could also result in a County Court Judgement (CCJ) being entered against you which may impact your credit score, and could also escalate to Enforcement such as requesting that a High Court Enforcement officer visits you at your home. We want to avoid all of this, so please get in touch as soon as possible.
All Enquiries
Get in Touch With Us Today
Have questions or need assistance? We’re here to help!
Contact
Email us:
Location:
4 Gander Lane
Chesterfield
S43 4PZ
Opening hours:
Monday to Thursday: 9am to 7pm
Friday: 9am to 5pm
Saturday: 9am to 1pm