ThunderTix recently identified a phishing campaign targeting some platform users. Attackers created a fraudulent website mimicking the ThunderTix login page and obtained credentials from a small number of users who entered their passwords on that site. Using those credentials, attackers accessed certain accounts and downloaded customer contact lists associated with those accounts. No credit card…
Read more
Want to reward your most loyal fans, members, or donors with early access to tickets? ThunderTix makes it simple to create a password-protected presale that gives select audiences a head start—before the general public ever sees your event. Whether you’re running a sold-out opening night, launching a new performance series, or promoting an exclusive fundraiser,…
Read more
Why Fee Transparency and Control Matter More Than Ever When it comes to selling tickets online, few decisions affect your sales—and your audience’s trust—more than how you handle ticketing fees. Recent consumer protection laws aimed at eliminating junk fees now require ticketing platforms to show all costs upfront, not just at checkout. That’s good news…
Read more
Capture feedback. Build loyalty. Turn one-time guests into lifelong patrons. Great performances leave lasting impressions—but why stop there? ThunderTix helps you stay connected after the curtain closes with fully automated, customizable post-event emails and surveys that keep your audience engaged, grateful, and coming back. With flexible scheduling, smart personalization, and detailed response tracking, post-event emails…
Read more
Editor’s Note:This post was originally published in November 2017. It has been updated in July 2025 to reflect enhancements to ThunderTix’s Single Seat Prevention feature, including new seating rule options and per-event override capabilities. Options for Reserved Seating Events Every once in a while, a patron might prefer a little elbow room by leaving an…
Read more
Choosing the right ticketing software is one of the most critical decisions a performing arts venue can make. Your ticketing partner impacts everything from daily revenue and patron data to marketing and fundraising success. Two of the most prominent names in the industry are AudienceView and ThunderTix. While both offer powerful solutions, they differ in…
Read more
What are mobile wallets? When it comes to live events where the ease of access and seamless experiences can significantly enhance customer satisfaction, convenience is king. A ThunderTix, we’ve adopted this mantra in a variety of ways starting with mobile friendly display, ensured that ticket purchases are very easy and adopted mobile wallets — Apple…
Read more
Google Calendar allows your patrons to get automatic updates from your upcoming events calendar for immediate viewing in their own calendars. Help customers find you, and help your box office and marketing departments announce your events seamlessly. What benefits does a Google Calendar integration provide?Our Google Calendar sync lets you connect your ThunderTix events to…
Read more
In the world of performing arts and live events, audience feedback is the key to elevating your venue’s performances and ensuring every show leaves a lasting impression. Whether it’s a breathtaking ballet, an electrifying concert, or a mesmerizing magic show, the goal is always to deliver unforgettable experiences. But how can venues and event organizers…
Read more
You’ve been fostering the shared experience by politely asking attendees of your event to add a hashtag, right? So where are all those photos? Most likely on one of these ten websites – here’s how to find them. Facebook Of the 480 million people who sign into Facebook every day, more than half of them upload…
Read more
