Last Updated: March 8, 2026

This Privacy Policy explains how SynthAuto (“we,” “us,” “our,” or “the Site”) collects, uses, and protects information when you access or use SynthAuto.com.

By using this website, you agree to the terms outlined in this policy.

1. Information We Collect

A. Vehicle Information (VIN Data)

When you use SynthAuto’s valuation tools, we may collect:

  • Vehicle Identification Numbers (VINs)
  • Mileage information
  • Location (such as ZIP code)
  • Vehicle configuration details
  • Pricing-related inputs

VINs are used strictly for generating valuation reports and related pricing outputs.

Please note: VINs are generally associated with vehicles, not individuals. However, in some cases, a VIN may be indirectly connected to an owner. We treat VIN submissions responsibly and in accordance with this policy.

B. Personal Information (Voluntarily Submitted)

We may collect personal information when you:

  • Join a waitlist
  • Subscribe to updates
  • Contact us
  • Request support

This may include:

  • Name
  • Email address
  • Other information you voluntarily provide

We do not require account creation to generate a valuation.

C. Automatically Collected Information

Like most websites, we automatically collect certain information when you visit:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages
  • Referring URLs

This data is used for security, performance monitoring, product improvement, analytics, and other necessary purposes.

2. How We Use Information

We use collected information to:

  • Generate valuation reports
  • Improve pricing models and system accuracy
  • Monitor site performance and security
  • Prevent fraud or misuse
  • Respond to user inquiries
  • Send optional updates or notifications

We may also use aggregated, anonymized vehicle and market data to improve modeling systems and analytics.

3. VIN-Level Pages and Public Reports

SynthAuto may generate shareable valuation report pages based on submitted VINs.

These reports may be publicly accessible and indexed by search engines unless otherwise restricted.

If you believe a VIN-related report should be removed or restricted, you may contact us at contact[at]synthauto.com and we will review removal requests in good faith.

4. Cookies and Analytics

SynthAuto may use cookies and similar technologies to:

  • Enable website functionality
  • Maintain session state
  • Analyze usage patterns
  • Improve performance

We may use third-party analytics providers (such as Google Analytics or similar services) to better understand user behavior. These providers operate under their own privacy policies.

You may disable cookies in your browser settings, though doing so may affect certain site features.

5. Data Sharing

We do not sell personal information.

We may share information with trusted third-party service providers that assist in operating the website, including:

  • Hosting providers
  • Analytics services
  • Email delivery systems
  • Security services

We may also disclose information if required by law, legal process, or to protect our rights and security.

6. Data Security

We implement reasonable technical and administrative safeguards to protect information.

However, no system is completely secure. By using this website, you acknowledge that submission of information is at your own risk.

7. Data Retention

We may retain submitted VIN data and related inputs for:

  • System improvement
  • Modeling accuracy
  • Analytics
  • Operational purposes

Personal information such as email addresses is retained as necessary to fulfill the purpose for which it was provided.

You may request deletion of your personal information by contacting us.

8. Usage Restrictions for This Website

SynthAuto is not intended for individuals under the age of 18, and you must be 18 years of age or older to use this site. If we become aware of user under the age of 18, we will take reasonable measures to promptly delete this information from our website and records. If you become aware of any data we have collected from minors, please email us at contact[at]synthauto[dot]com.

9. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

10. Do California Residents Have Special Privacy Rights?

California residents have certain privacy rights under state law.

Do Not Track

California law requires websites to disclose how they respond to “Do Not Track” browser signals. SynthAuto does not track user activity across third-party websites. We only collect activity that occurs on SynthAuto.com itself for purposes such as analytics, security, fraud prevention, and system improvement.

Because we do not track users across unrelated websites, there is no separate mechanism for responding to “Do Not Track” signals. If you require confirmation that no tracking of any kind occurs, you should not use this website.

“Shine The Light” Law (California Civil Code § 1798.83)

California Civil Code Section 1798.83 permits California residents to request certain information once per year, free of charge, regarding categories of personal information disclosed to third parties for direct marketing purposes.

SynthAuto does not sell personal information and does not disclose personal information to third parties for their independent direct marketing purposes.

If you are a California resident and would like to submit a “Shine The Light” request, you may contact us at contact[at]synthauto[dot]com, and we will respond in accordance with applicable law.

California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA)

The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), establishes certain thresholds to determine whether a business is subject to its provisions.

After reviewing our traffic volume, data practices, and business structure, we have determined that SynthAuto does not meet the statutory thresholds that would require full compliance under the CCPA/CPRA at this time.

Because of this, we have not established a formal CCPA request portal.

However, we care deeply about privacy and transparency. If you are a California resident and have any question, concern, or request related to your personal information, you may contact us at contact[at]synthauto[dot]com, and we will make reasonable efforts to address your inquiry in good faith.

11. Information for European Union Residents (GDPR)

SynthAuto is intended for users located in the United States. The website is hosted in the United States and is not specifically directed toward individuals in the European Union.

IP Logging and Security (GDPR Recital 49)

The website, its servers, and certain third-party software may log IP addresses and related technical data. This logging is necessary to maintain network security, prevent abuse, and detect malicious activity.

Recital 49 of the GDPR permits the processing of personal data to the extent strictly necessary for ensuring network and information security—meaning the ability of a system to resist accidental or unlawful or malicious actions.

In practical terms, logging IP addresses helps protect the site and its users from fraud, abuse, and security threats. This is a common and necessary practice across the internet.

This data is stored on secure systems and is not sold or publicly disclosed. It may only be released if required by law or valid legal process.

To contact us relating to a GDPR matter, email us at contact[at]synthauto[dot]com.

12. Contact

If you have questions regarding this Privacy Policy or wish to request data removal, please contact us at contact[at]synthauto[dot]com.