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Sutter Group

Terms of Service

Last updated: February 26, 2026

Acceptance of Terms

By engaging Sutter Group for creative services or by accessing our website, you agree to be bound by these Terms of Service. These terms apply to all clients, visitors, and others who access or use our services.

Services

Sutter Group provides creative services including brand identity, logo design, design systems, visual storytelling, web design and development, digital marketing, content strategy, motion and video production, eLearning development, and related creative and strategic services. The specific scope, deliverables, timeline, and fees for each engagement are defined in a separate Statement of Work or Project Agreement executed between Sutter Group and the client.

Client Responsibilities

To enable us to deliver our best work, clients agree to:

  • Provide accurate, complete, and timely information, assets, and feedback as requested
  • Designate a single point of contact with authority to approve deliverables
  • Review and respond to deliverables within the timeframes specified in the project agreement
  • Ensure that any materials provided to Sutter Group are owned by or licensed to the client and do not infringe upon the rights of any third party

Delays caused by late feedback, unavailability of client contacts, or failure to provide required materials may affect project timelines and could result in additional fees.

Intellectual Property

Upon receipt of full payment for a project, Sutter Group assigns to the client all rights, title, and interest in the final approved deliverables produced specifically for that engagement. Sutter Group retains ownership of all preliminary concepts, drafts, and work-in-progress materials not included in the final deliverables.

Sutter Group reserves the right to display completed work in its portfolio, case studies, and marketing materials unless otherwise agreed in writing.

Any third-party materials incorporated into deliverables (stock photography, licensed typefaces, icon libraries, etc.) are subject to their respective license terms, which will be disclosed to the client.

Payment Terms

Payment terms are specified in each project agreement. Unless otherwise stated, invoices are due within 30 days of the invoice date (Net 30). Sutter Group reserves the right to pause work on any project with invoices more than 15 days past due. Final deliverables will not be released until all outstanding balances are paid in full.

Confidentiality

Both parties agree to keep confidential any non-public information shared during the course of an engagement, including business strategies, financial information, client lists, and proprietary processes. This obligation survives the termination of any project agreement.

Limitation of Liability

Sutter Group's liability for any claim arising from our services is limited to the total fees paid by the client for the specific project giving rise to the claim. In no event shall Sutter Group be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or business interruption.

Warranties

Sutter Group warrants that our services will be performed in a professional and workmanlike manner. We do not warrant that deliverables will be error-free or that their use will achieve any particular business outcome. All other warranties, express or implied, are disclaimed to the fullest extent permitted by law.

Governing Law

These Terms of Service and any project agreements are governed by the laws of the State of Maryland. Any disputes shall be resolved in the courts of Prince George's County, Maryland.

Changes to These Terms

We may update these Terms of Service from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.

Contact

Questions about these Terms? Contact us:

Sutter Group
4600 Forbes Blvd., Suite 143
Lanham, MD 20706
hello@sutter-group.com
(301) 459-5445

Sutter Group

A DMV-based creative firm specializing in brand identity, design systems, and visual storytelling for associations, corporations, and nonprofits.

Services

  • Brand Identity
  • Design Systems
  • Visual Storytelling
  • Web Design & Development
  • Email Marketing
  • Content Strategy
  • Logo Design
  • Motion & Video
  • Virtual & Augmented Reality
  • eLearning Design & Development

Industries

  • Associations & Nonprofits
  • Corporations
  • Government Contractors
  • Professional Services
  • Technology
  • Healthcare
  • Financial Services

Company

  • Work
  • About
  • Services
  • Insights
  • Contact

Connect

  • LinkedIn
  • (301) 459-5445
4600 Forbes Blvd. Suite 143
Lanham, MD 20706

Our Services & Expertise

Branding & Creative

  • Brand Identity Design
  • Brand Strategy & Development
  • Logo Design & Visual Identity
  • Corporate Rebrand & Refresh
  • Creative Direction
  • Motion & Video Production
  • Digital Video Production
  • Print & Collateral Design
  • Brand Guidelines & Standards
  • Branding Agency Maryland
  • Branding Agency Washington DC
  • Branding Agency Northern Virginia
  • Logo Design Washington DC
  • Corporate Identity Design
  • Graphic Design Agency Maryland
  • Creative Agency Baltimore
  • Brand Design Firm Northern Virginia
  • Washington DC Creative Agency
  • Advertising Agency Baltimore
  • UX & Interface Design

Web, Digital & Marketing

  • WordPress Development
  • Digital Product Design
  • Digital Brand Experience
  • Content Strategy & Copywriting
  • Social Media Strategy
  • Email Marketing
  • Brand Content Strategy
  • Brand-Led Growth Strategy
  • Web Design Agency Maryland
  • Digital Marketing Agency Baltimore
  • Virginia Digital Agency
  • eLearning Development Agency
  • SCORM Course Development
  • Corporate eLearning Solutions
  • eLearning Services Virginia
  • Annual Report Design
  • Campaign Design & Strategy
  • Washington DC Web Design Firm
  • Inbound Marketing Strategy
  • SEO & Content Marketing
  • Marketing Agency Washington DC
  • Marketing Agency Baltimore
  • Marketing Agency Northern Virginia
  • Nonprofit Website Design
  • Custom eLearning Development
  • eLearning Services Maryland

Virtual & Augmented Reality

  • Virtual Reality Development
  • Augmented Reality Development
  • Mixed Reality Experiences
  • Immersive Brand Experiences
  • AR Marketing Campaigns
  • VR Training & Simulation
  • AR Product Visualization
  • 360° Video Production
  • WebXR Development
  • Spatial Computing Design
  • VR Development Studio Maryland
  • Immersive Experience Studio Baltimore
  • Mixed Reality Development Virginia
  • Augmented Reality Agency DC

Government & Nonprofit

  • Nonprofit Branding Agency
  • Capabilities Statement Design
  • GovCon Brand Strategy
  • Association Website Design
  • Proposal Design Agency
  • Federal Contractor Creative Agency
  • Trade Association Branding
  • Nonprofit Annual Report Design
  • Mission-Driven Brand Agency
  • Public Sector Design Agency

Featured Work

  • MotorWeek
  • Arete
  • Daughters of the American Revolution
  • Pearl Street Warehouse

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