Privacy statement

Secusoft B.V., located at Hoofdstraat 241, 9686 PC in Beerta, The Netherlands, is responsible for the processing of personal data as set out in this privacy statement.

Contact details:
Secusoft B.V., Hoofdstraat 241, 9686 PC Beerta, The Netherlands, +31 85 1300760.

Leo Hoogma is the Data Protection Officer of Secusoft. He can be reached via support@secusoft.com.

Personal data we process
Secusoft processes your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process:

• First and last name
• Gender
• Phone number
• Address details
• IP address of software users
• GPS location when using the Secusoft tracking app and software (see explanation below)

Purpose and legal basis for processing personal data
Secusoft processes your personal data for the following purposes:

• To be able to call or email you if necessary to perform our services;
• To inform you about changes to our services and products;
• Secusoft also processes personal data if we are legally required to do so, such as data needed for our tax returns.

Our software, apps, and/or website are not intended to collect data about visitors under the age of 16. However, we cannot verify whether a user is older than 16.

Automated decision-making
Secusoft does not make decisions based on automated processing that could have (significant) consequences for individuals. These are decisions made by computer programs or systems without human intervention (for example, an employee of Secusoft).

How long we retain personal data
Secusoft does not retain customers’ personal data longer than strictly necessary to achieve the purposes for which your data is collected, and no longer than legally required. We apply the following retention periods:
Name, gender, email, and phone number: As long as you are a customer or up to a maximum of 3 years after our last contact.

Sharing personal data with third parties
Secusoft only provides personal data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation. Secusoft does not share location data or other privacy-sensitive information with third parties.

Cookies, or similar technologies, that we use
The Secusoft website uses cookies for sharing and displaying social media profiles and videos, and for tracking visitor statistics via Google Analytics. Secusoft only uses technical and analytical cookies that do not infringe on your privacy.

GPS location
When using the Secusoft GPS app:
The Secusoft GPS app is designed to transmit the smartphone’s location at intervals as a _bckgr_ process to the Secusoft server, in order to determine the live location of the device. The smartphone user can enable or disable location tracking via the Secusoft GPS app. The stored GPS location is not linked to other identifiable or privacy-sensitive data of the smartphone and/or user.

When using the software via the Secusoft app or browser:
The location of the logged-in user is stored if this is necessary for time tracking, NFC registration, and various reports. The location is not tracked or transmitted unless necessary for the functionality described above.

Accessing, modifying, or deleting data
You have the right to access, correct, or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent for data processing or object to the processing of your personal data by our company, and you have the right to data portability. This means you can submit a request for us to send the personal data we hold about you in a computer file to you or another organization specified by you.

If you wish to exercise your right to object and/or your right to data portability, or if you have any other questions/comments about data processing, please send a specified request to support@secusoft.com. To ensure that the request for access has been made by you, we ask you to include a copy of your ID with the request. In this copy, please black out your photo, MRZ (machine readable zone), passport number, and citizen service number (BSN) to protect your privacy. Secusoft will respond as quickly as possible, but within four weeks.

Secusoft would also like to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via this link.

How we secure personal data
Secusoft takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe that your data is not properly secured or there are indications of misuse, please contact our customer service or via support@secusoft.com. Secusoft has taken the following measures to secure your personal data:

• Security software, such as antivirus and firewall.
• TLS (formerly SSL): We send your data via a secure internet connection. This can be recognized by “https” and the padlock icon in the address bar.
• DKIM, SPF, and DMARC are internet standards we use to prevent emails sent in our name from containing viruses, being spam, or attempting to obtain personal (login) information.
• DNSSEC is an additional security layer (on top of DNS) for translating a domain name (secusoft.nl) to its associated IP address; it is provided with a digital signature. This signature can be automatically verified, preventing redirection to a false IP address.
• Two-factor authentication on our systems.
• Camera surveillance in and around the Secusoft office.
• Servers stored in a highly secured data center.

Reference standard: ISO/IEC 27001:2017 (A.18.1.4)