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Knowledge Base

  • Hopr Knowledge Base
  • Interfaces

Interfaces

  • Opera HTNG

  • Opera Fias

  • Opera OHIP - Hotel Configuration

  • Moving to Opera 5.6

  • Clock Signup

  • Setting Opera Note Type for Profile Updates

  • BookingSync Token renewal

  • Maestro Connectivity Setup

  • Protel Pisa

  • Jazz Minibar Setup

  • Installation de l'interface Roomchecking

  • Guest Profile Setup

  • Tuer RCC/Roomchecking Service

  • Enable Charging Guest with Mews

  • APIs
    • API
  • Troubleshooting
    • How to activate Screen recording in iPad and iPhone to communicate issues to support
  • Concepts
    • How to Access Scheduling?
  • FAQ
    • Frequently asked questions.
    • How to Login to HOPR?
    • IP WhiteList
  • Formation
    • Configure Planner
  • Room's Overview
    • How to Access Rooms Overview?
    • How to Search for a Room?
    • How to Filter Spaces?
    • What does the Room Number Color Denote?
    • How to Enable Cleaning Priority for a Room?
    • How to Update Guest Status of a Room?
    • How to Send Instructions for a Room?
    • How to View Additional Options for a Room?
    • How to View Notes Associated to a Room?
    • How to View Room Status?
    • How are the Reservation Details Displayed?
  • Tasks
    • How to Access Tasks?
    • What does the Tasks Section Include?
    • How to Search for a Task based on Keywords?
    • How to Filter Tasks on the basis of Task Status?
    • How to Export Tasks?
    • How to Create a Task?
    • How to View Tasks in Mass?
    • How to View Task Groups?
    • Task tags
    • How to export tasks
    • Add custom task tabs
  • Housekeeping
    • How to Access Task Calendars?
    • How to Create a Cleaning Plan?
    • How to Use the Cleaning Planner Section?
    • What does the Nightly Cleaning Planner Include?
    • How to Access the Cleaning Calendar?
    • How to Use the Cleaning Calendar?
    • How to Access Cleaning Planner?
    • How to export the cleaning plan
  • Minibar
    • Minibar Setup
    • Charge to PMS
    • How to Access Minibar Templates?
    • How to Create a Minibar Template?
  • Audits
    • How to Access Audits?
    • How to Create an Audit Template?
    • How to use audits - Mobile application
  • Experience
    • Experience Compensation
    • Subscribe to Latest Experience by Email
    • How to Access Experiences Section?
    • How to Create a New Experience?
    • Automatic task creation from experience categories
  • Found
    • How to Record a Lost Item?
    • How to Record a Found Item?
    • How to View Lost Items?
    • How to Access the Found Items Section?
    • Setup Lost & Found
    • Peekin Integration
  • Dahsboard
    • Existing Dashboards
    • Customized Dasboards
    • How to Access Dashboard Layouts?
    • How to Enable Email Subscription for all type of reports?
  • Settings
    • Rooms
      • Rooms' Setup
      • How to Access Room Settings?
      • How to Import Rooms?
      • How to Add a Building?
      • How to Add a Floor to a Building?
      • How to Add a Room or Public Area?
      • How to Add an Apartment?
      • How to Edit a Room?
      • How to Access Room Categories?
      • How to Create a Room Category?
      • How to Access Room Catalogs Settings?
      • How to Create a Room Catalog?
    • Users
      • Create a new user
      • Groups, Subgroups and role
      • How to Access User Management Settings?
      • How to Import Users?
      • How to Create a User Group?
      • How to Create a User?
      • How to Access Role Management Settings?
      • How to Create a User Role?
    • Assets
      • Assets
      • How to Access Assets Settings?
      • How to Import Assets?
      • How to Import Asset Actions?
      • How to Receive an Asset to a Warehouse?
      • How to Add Asset Actions?
      • How to Create an Asset?
      • How to Add a Group Asset?
      • How to Access Asset Sets?
      • How to Create an Asset Set & Apply it to rooms?
      • Asset and Asset Action translations
    • Experiences
      • How to Access Experience Categories?
      • How to Create an Experience Category?
      • How to Access Experience Compensations?
      • How to Create an Experience Compensation?
    • General
      • How to Access Settings?
      • How to Access Reservation Settings?
      • How to Access Hotel Settings?
      • How to Change Color Settings?
      • IP Fencing
    • Lost & Found
      • How to Access Lost and Found Categories?
      • How to Create a Lost and Found Category?
    • Mandatory audits: Before cleaning, Before Marking Clean & Before Inspecting
    • Plugins
  • Mobile applications
    • Recommended devices
    • Where to download the Hopr apps ?
    • Attendant
    • Inspector
    • Maintenance
    • Runner
  • Interfaces
    • Opera HTNG
    • Opera Fias
    • Opera OHIP - Hotel Configuration
    • Moving to Opera 5.6
    • Clock Signup
    • Setting Opera Note Type for Profile Updates
    • BookingSync Token renewal
    • Maestro Connectivity Setup
    • Protel Pisa
    • Jazz Minibar Setup
    • Installation de l'interface Roomchecking
    • Guest Profile Setup
    • Tuer RCC/Roomchecking Service
    • Enable Charging Guest with Mews
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