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    • Money Back Guarantee

    Regain Software is a trusted provider of secure and reliable data recovery and email migration solutions. Our tools are thoroughly tested to ensure smooth performance. We offer a Money-Back Guarantee under applicable terms. Please review our policy for details, and try the free demo version before purchasing.

    We Strongly Recommend our Demo Version

    There are millions of reasons behind corruption and several configurations. So, we recommend our users to try our free demo before buying. We offer a free demo with every Regain product on our official website. The demo has same functionality as full licensed version. By trying our demo version, you can get knowledge about how to use it and how much you can recover with a particular tool. Before purchasing our product, we strongly recommend our users to use and download free demo version. In case demo is not working properly, please feel free to email or call us. Our team will always be there for you to resolve the matter.

    Our Guidelines Regarding Refund Policy

    Regain Software is the pioneer in the market with over millions of satisfied buyers. All our software products are tried and tested in a way that they can deliver recovery with 100% success rate. We have very simple and clear money back policy. We will process your order for refund with no delay, if it fulfills the following guidelines –

    • If the full version performs differently from the demo, you can contact our technical support team. Our experts will analyse the issue and assist you with a resolution. You are required to follow their guidance; if the issue remains unresolved, you may proceed as per our Money-Back Policy.
    • Our software is designed to recover maximum possible data. If you do not achieve the expected results, you can contact our support team. They will make every effort to resolve the issue, including advanced analysis if required. If the problem still persists, you may refer to our Money-Back Policy for further action.
    Full Refund Policy doesn’t work if
    • Client buys the software but no longer need to use further.
    • To resolve the bug, if our Tech Support team finds that it is important to analyze the file in our lab from our end, we give a secure FTP tool to our clients to upload the files directly on our lab server. We can sign the Non-Disclosure Agreement (NDA) if client asks. Even after signing it, if client doesn’t send the file, refund shall not be processed.
    • Demo has not been used and software doesn’t support your IT environment or not compatible with your operating system.
    • Client doesn’t try the demo and realizes that the full version is not running because of low specifications in the computer, after buying it.
    • Refund requests submitted after 30 days from the date of purchase will not be considered.
    • If a customer purchases the software and later decides not to use it or no longer requires it, no refund will be applicable.
    • If the software is activated on multiple systems and functions properly on any one system, the refund policy will not apply.
    • Customers are required to follow the guidance provided by our technical support team. Failure to do so will make the request ineligible under the Money-Back Policy.
    • Delivery of software shall be online. Normally, it is delivered to the clients by 15 minutes. Your spam filters may catch the emails. So, be sure to check your Junk/Spam folder. If you couldn’t get the email, refer to us by email or call. You can ask for refund if you don’t receive any response from us within 8 hours.

    If client has bought wrong software mistakenly or wants to buy other product from us, exchange of product or partial refund may be possible.

    How to Get Refund?

    Client is required to email us for refund. You will get refund directly on the credit card used last time when purchasing the product. Within 15 to 30 days, you will see refund in credit card statement.