Insurance industry solutions

AI-Powered Digital Insurance Solutions

Your Trusted Partner in Digital Insurance Excellence

Persistent’s digital insurance solutions help carriers and third-party administrators (TPAs) meet rising customer expectations and drive operational efficiency through AI‑enabled transformation. Our deep domain expertise, combined with a modern, AI‑ready technology stack enables rapid, scalable change in a highly competitive and evolving industry.

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Re(AI)magining™
Banking and Financial Services

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Dealing with Persistent we found them very willing to adapt to our methodologies and we are able to effectively launch code every single week. We launched in 2014 and in four short years we have managed to grow to three hundred thousand transacting customers.

Why Persistent?

Domain-Centric Product Engineering

We bring decades of experience co-engineering platforms for global insurers, reinsurers and policy platforms, blending product thinking with enterprise-grade scalability.

AI-First Engineering DNA

Our SASVA 3.0, iAura and GenAI Hub accelerators enable AI-led transformation across the software development lifecycle for insurance carriers, from rapid code generation to continuous validation. These accelerators help insurers to reduce cycle time and improve code quality while enhancing developer productivity.

Robust Partner Ecosystem

Established partnerships with leading platform providers and insurtechs that enable you to build the right solution for today and innovate for tomorrow.

Client Success

From Weeks to Minutes: How a Top-Tier Managed Care Organization Transformed Claims Adjudication with Agentic AI

Client Success

From Weeks to Minutes: How a Top-Tier Managed Care Organization Transformed Claims Adjudication with Agentic AI

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From Fragmentation to Flow: How a U.S. Insurance Leader Unified Operations with AI

Client Success

From Fragmentation to Flow: How a U.S. Insurance Leader Unified Operations with AI

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Pioneering the Future of Insurance: The Baldwin Group’s GenAI Transformation

Client Success

Redefining Insurance with GenAI-led Transformation for an American Financial Services Leader

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Client Success

Global insurance leader future-proofs business with integration remediation and modernization

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GenAI delivers reduced time, effort and cost for claims processing

Client Success

GenAI delivers reduced time, effort and cost for claims processing

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Client Success

In-depth Identity & Access Management Solution Overcomes Complex Challenges

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Client Success

Max Life Insurance doubles CSAT score with conversational interface powered by Google cloud

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Leading American Insurance Provider Leverages Data As A Strategic Asset For Their Growth

Client Success

Leading US Health Insurance Provider Uses Data to Drive Growth

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News & Insights

Access our latest thought leadership and updates on Insurance.
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Revolutionizing Insurance with Agentic AI

Whitepaper

Revolutionizing Insurance with Agentic AI

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Insurtech: How Digital Transformation is Evolving Insurance

Blog

Insurtech: The Evolution of the Insurance Industry Through Digital Transformation

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How GenAI is Revolutionizing Underwriting, Claims, and CX

Blog

How Generative AI is Revolutionizing Underwriting, Claims, and Customer Experience

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Fireside Chat: Technology Transformative Impact on Insurance

Blog

Innovating Insurance: A Fireside Chat on Technology’s Transformative Impact

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Role of IBM Watsonx in Shaping the Future of Vehicle Insurance

Blog

Revolutionizing Vehicle Insurance with IBM watsonx™

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Driving Efficiency, Profitability, and Value in Insurance

Blog

Driving Efficiency, Profitability, and Value in Insurance

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Blog

How AI and automation can make insurance more humane

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Blog

How Generative AI for insurance can unlock $1.1 trillion in annual value

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Harvard Business Review

Blog

Harvard Business Review Quick Take With Rohit Verma, CEO Crawford & Company

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Salesforce

Salesforce for Insurance

Enhance customer satisfaction by implementing tailored Salesforce solutions designed with the Insurance Industry in mind. Power your business with Persistent’s domain proficiency, human-centered design, and data + AI expertise.

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Learn About Our Key Partners

  • AWS Logo - Persistent Partner
  • Salesforce Logo - Persistent Partner
  • Google Cloud
  • Persistent Systems Partner - Microsoft
  • Persistent Systems Partner - Mambu
  • Appian Logo
  • Persistent Systems Partner - Outsystems
  • Persistent and FinMkt Partnership
  • Persistent Systems Partner - Claim Genius
  • Persistent Systems Partner - Snowflake
  • Persistent Systems Partner - Blueprism

Explore Partner Ecosystem

FAQs

Persistent delivers end‑to‑end digital insurance solutions that enable insurers to modernize both customer experiences and core operations. Our capabilities span policy, claims and underwriting modernization, powered by AI‑led transformation. Through CX innovation, cloud and infrastructure modernization, intelligent automation, and advanced data and analytics, we help insurers respond to rising customer expectations while driving greater efficiency and operational excellence.

Persistent’s AI‑driven insurance solutions help insurers reimagine customer journeys by simplifying operations, reducing manual effort and elevating experiences with personalization for customers, partners and employees. By combining deep insurance domain expertise with an AI‑ready, modern technology stack, we enable faster decision‑making and scalable transformation across core insurance processes, helping insurers stay competitive in a rapidly evolving market.

Persistent helps insurers automate underwriting and modernize claims operations by embedding intelligent automation across core insurance processes. Our approaches accelerate decision‑making, reduce manual effort and improve consistency, enabling insurers to operate more efficiently while delivering faster, more accurate outcomes.

Persistent brings deep, domain centric product engineering expertise for insurers, combined with an AI‑first engineering DNA powered by accelerators such as SASVA 3.0, iAura and the GenAI Hub. Backed by a strong partner ecosystem and industry recognition for insurance innovation, we enable insurers to deliver AI‑driven solutions with enterprise‑grade scalability, reliability and impact.

Persistent works with a broad range of insurance organizations, including global and regional carriers, reinsurers, MGAs, TPAs and fast-growing insurtechs. Our flexible engagement models and deep insurance domain expertise enable us to support both large-scale enterprise transformations and agile, innovation-led initiatives.

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    You can also email us directly at info@persistent.com

    You can also email us directly at info@persistent.com