Michael has 25 years of industry experience, rising from engineer to executive, known for his leadership and dedication to excellence.
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Since 1993, we’ve dedicated ourselves to providing businesses with reliable and professional IT services.
As a leading innovator in standards-based, proactive information technology support, NENS excels in various services, including IT consulting and support, strategic IT leadership, cybersecurity, managed services, data protection, and business continuity.
Our commitment to comprehensive solutions ensures our clients experience more efficient, productive, secure, and successful business operations.
For over 30 years, NENS has been a trusted partner, adding value to hundreds of clients by providing high-touch managed IT services.
We empower business leaders to focus on their results rather than being distracted by technology.
NENS, a leading Managed Service Provider (MSP) based in Boston, specializes in delivering top-tier IT and cybersecurity services. Our commitment to compliance with stringent regulatory standards ensures your operations are safeguarded.
Under the leadership of CEO Michael Kourkoulakos and President Josh Oakes, NENS is dedicated to delivering an outstanding client experience.
By fostering a culture of growth and collaboration, we ensure that every member contributes to innovative solutions and exceptional service.
We believe that by investing in our people, we are investing in the future of our clients and the ongoing success of NENS.
At NENS, every decision is rooted in our mission, core values, and culture.
Clients and employees don’t just engage with us; they become part of a thriving community where collaboration, respect, and shared values are central.
We view our team members as our most valuable assets, dedicated to their growth and well-being.
By fostering an environment where respect, creativity, and continuous improvement are prioritized, we ensure that delivering on our promises becomes second nature.
This commitment not only strengthens our internal team but also translates into exceptional client experiences, driving innovation and success across all levels of our organization.
Years of experience fueling
business growth
Empowering Your Business Through IT Excellence: NENS goes beyond managing your IT systems—we provide consulting expertise to align technology with your business goals. With a proactive approach and customized solutions, we drive growth, efficiency, and success.
Commitment to Excellence: We exceed expectations on every project, treating your business with the same care as our own.
True Partnership: Our service tiers are tailored to meet your needs and budget, offering a genuine partnership that prioritizes your success.
Swift Response: We answer all calls within an average of 1.6 rings, meeting or exceeding our SLA 97.2% of the time.
Michael has 25 years of industry experience, rising from engineer to executive, known for his leadership and dedication to excellence.
Josh brings 25+ years of experience in building scalable processes, with a strong entrepreneurial spirit and a focus on execution.
Dan is a serial entrepreneur who founded NENS in 1993. He is passionate about sharing success strategies with fellow entrepreneurs.
Antonio Betances has over 5 years in the managed service industry and 20+ years of customer service experience. He focuses on leading his team to ensure smooth interaction for our clients.
Joined NENS in 2018, quickly contributing to Account Management with a strong passion for learning and mastering the evolving IT landscape.
Joined NENS in June 2018 as the company’s first Talent Strategy Lead. She brings 20 years of Talent Acquisition experience from the SMB to Fortune 500 space and 15 years of experience in the Managed Services Provider industry.
Jason, with 20+ years of IT experience, is passionate about tech and customer service, playing a key role in building and growing teams at NENS.
Joined NENS in 2023, Jeff brings 15+ years in tech sales, focusing on new business, revenue growth, and client relationships.
Joined NENS in 2024 and brings 30 plus years of experience designing and leading global IT support teams.
Kevin joined NENS in 2019 as a Field Engineer and was promoted to Field Manager. He now leads a team of dedicated and passionate engineers, bringing technical expertise and value to our clients.
Joining NENS in 2019, Kristian brings 20 years of IT industry experience, including 14 years with another MSP.
Leslie brings 20 years of leadership in various industries, focused on creating an exceptional employee experience.
Lynda brings over 30 years of financial expertise across multiple industries. She oversees all accounting matters at the company.
Joined NENS in 2012, one of the original 10 employees, promoted to Account Management in 2017, with 30+ years of customer service experience.
has 16+ years of IT experience and 10 years of Managed Services. He leads a team of skilled Engineers to deliver exceptional IT solutions.
Joined NENS in 2017. Uses a combination of engineering and sales background to deliver projects on time and budget. Loves family, coffee, NEIPAs, and boardgames.
Virginia has 15 years in managed services and 20+ in customer service. She leads a team focused on easing clients’ IT burdens.
Joined NENS in 2022 with 22 years as a global telecom leader, he brings extensive experience in sales and account management.
Partner with us to unlock the full potential of your IT infrastructure and operations.
