General Terms and Conditions (GTC)
1. Scope
These General Terms and Conditions (GTC) apply to all contracts between MAA Solutions Studio (service providers) and their customers (clients),
Unless expressly agreed otherwise in writing, any differing terms and conditions of the client will not be recognized, unless,
MAA Solutions Studio expressly agrees to its validity in writing.
2. Conclusion of contract
The service provider's offers are subject to change and non-binding. A contract is only concluded upon written order confirmation or commencement of services.
3. Scope of services
The scope and nature of the services are defined in the respective offer, service description or statement of work.
Changes and additions require a written agreement.
4. Obligations of the client to cooperate
The client shall provide all documents, access and information necessary for the performance of the services in a timely manner.
Delays due to lack of cooperation are not the responsibility of the service provider.
5. Prices and payment terms
5.1 All prices are net prices plus 19% VAT, unless the customer is a small business according to § 19 UStG.
5.2 Invoices are Payable within 14 days without deduction Payment is due upon receipt of invoice.
5.3 If the client defaults on payment, statutory default interest and reminder fees will apply.
5.4 In the case of installment or payment plans, the agreed payment intervals apply in advance.
6. Acceptance
Deliveries and services must be accepted by the client immediately upon completion.
Defects must be reported in writing within 10 days. If acceptance does not occur within this period, the service is considered approved.
7. Retention of title and rights of use
7.1 The delivered work remains the property of the service provider until full payment is received.
7.2 Upon full payment, the service provider grants the client simple, non-transferable rights of use to the work results.
7.3 Further rights, in particular the transfer to third parties, require written consent.
8. Liability and warranty
8.1 The service provider is only liable for intent and gross negligence.
8.2 The warranty period is 12 months from acceptance.
8.3 Liability for slightly negligent breaches of duty is excluded to the extent permitted by law.
9. Data protection
Both parties agree to comply with all data protection regulations (GDPR). Personal data will be treated confidentially.
10. Final Provisions
10.1 The place of performance and jurisdiction is 21109 Hamburg.
10.2 The law of the Federal Republic of Germany applies.
10.3 Should individual provisions of these terms and conditions be invalid, the validity of the remaining provisions shall remain unaffected.
