
Frequently Asked Questions
Here are some commonly asked questions that we often encounter regards to Logi-Sys
- 01
Logi-Sys is an enterprise cloud ERP platform designed specifically for freight forwarders, customs brokers, and third-party logistics providers (3PLs). It integrates end-to-end freight operations including air, ocean, and land transport, customs clearance, warehouse management, and financial accounting into a single database. By replacing disconnected spreadsheets and standalone software, it helps logistics companies automate workflows, reduce manual data entry errors, and get real-time visibility into operational profitability.
- 02
Migrating to a cloud-based freight ERP eliminates local server maintenance costs, secures data with enterprise-grade encryption, and enables logistics teams to work securely from any location. Operationally, it breaks down data silos between branches, automates multi-currency financial consolidation, and gives customers real-time shipment visibility. According to industry benchmarks, freight forwarders moving from legacy systems to cloud ERPs see a 20% to 30% increase in operational efficiency through automated document generation and streamlined workflows.
- 03
Yes. Logi-Sys allows operators to create comprehensive multimodal shipment files combining sea, air, and land legs. Users can generate a single job card that links House Bills of Lading (HBL), Master Bills of Lading (MBL), Air Waybills (AWB), and inland trucking manifests. This unified structure ensures that all operational milestones, customs statuses, and financial line items remain tethered to one master file, preventing billing leakages across different transport legs.
- 04
A specialized freight forwarding ERP protects margins by eliminating unbilled services and data entry errors. Logi-Sys automatically pulls pre-negotiated buy and sell rates directly into the operational job card, preventing staff from undercharging clients or missing accessorial charges like detention, demurrage, or chassis fees. Real-time cost sheets allow branch managers to review profit margins before a job is invoiced, reducing post-shipment billing disputes.
- 05
For ocean freight forwarders and NVOCCs, Logi-Sys automates container tracking, container inventory management, and documentation. It supports the creation of HBL/MBL, booking confirmations, and shipping instructions. The platform also streamlines NVOCC operations by tracking container movements (stuffed, de-stuffed, empty return), calculating detention days automatically, and managing slot allocations with ocean carriers to optimize vessel space utilization.
- 06
Logi-Sys is currently equipped to support AES (US Exports), AMS (US Manifest) and ISF (10+2 Security Filing for US).
- 07
Logi-Sys simplifies air freight forwarding by integrating directly with airline schedules, automating e-AWB generation, and managing IATA clearinghouse requirements. It supports back-to-back, co-loaded, and consolidated air shipments. The system automatically calculates chargeable weight vs. actual weight using standard IATA volumetric formulas (Length x Width x Height / 6000), ensuring that air freight manifests and client invoices always reflect accurate billable metrics.
- 08
Logi-Sys includes dedicated land transport modules that manage fleet operations, trip sheets, driver allocations, and fuel expenses. For freight forwarders offering end-to-end logistics, it bridges the gap between international freight legs and first/last-mile trucking. The platform generates delivery orders, tracks vehicle availability, handles container drayage workflows, and automatically calculates inland freight costs based on distance, zone, or fixed trip rates.
- 09
A standard accounting system like QuickBooks or Xero only processes general financial transactions like accounts payable and receivable. A freight forwarding ERP like Logi-Sys unites operations and accounting. Every invoice, credit note, and cost accrual is directly linked to an operational job file, container number, or Bill of Lading. This eliminates double data entry, ensures accurate job costing, and automatically applies freight-specific tax structures like local GST or VAT.
- 10
Yes. A freight ERP reduces detention and demurrage charges by tracking container milestones automatically and alerting operators before free days expire. Logi-Sys monitors carrier milestones—such as vessel arrival, container discharge, and gate-out dates—sending automated notifications to operations teams and customs brokers. This proactive tracking ensures containers are cleared, delivered, and returned to the yard within the permitted free-time window.
- 11
Freight forwarders automate status updates using a secure customer portal and automated email or SMS triggers linked to operational milestones. Within Logi-Sys, as soon as an operator updates a milestone (e.g., "Customs Cleared" or "Vessel Departed"), the system automatically updates the customer-facing tracking dashboard and sends an email alert. This reduces manual tracking requests by up to 40%, freeing customer service teams for higher-value work.
- 12
Global logistics companies require a cloud ERP that supports multi-company and multi-branch architectures, multi-currency transactions with automated exchange rate updates, and localized tax compliance (such as VAT, GST, or regional customs requirements). It must feature centralized master data management to prevent duplicate customer profiles across branches while offering role-based access control and unified global financial reporting.
- 13
Software prevents revenue leakage by matching operational activities directly to pre-configured rate sheets. In Logi-Sys, if an operator adds a service to a shipment—such as an extra customs inspection or weekend delivery—the system automatically flags and adds the corresponding charge code to the billing draft based on the client tariff. This prevents operators from forgetting to bill for accessorial services, ensuring all realized costs are passed on or approved.
- 14
The choice depends on operational scale. Standalone software solves isolated problems but creates silos. A TMS focuses heavily on asset routing and fleet optimization but lacks deep international customs handling and corporate accounting. A Freight ERP like Logi-Sys connects international freight operations, customs compliance, warehousing, CRM, and multi-branch financial accounting into one system. It is best for mid-sized to enterprise logistics service providers needing an end-to-end platform.
- 15
Using separate systems forces teams to manually retype operational financial data into accounting software, causing entry errors and delays. An all-in-one freight ERP ensures that when an operations user completes a shipment milestone or confirms a buy rate, the financial accrual or invoice draft is generated instantly. This provides leadership with real-time visibility into net profitability per job, branch, or trade lane, rather than waiting weeks for end-of-the-month manual reconciliations.
- 16
Traditional on-premise systems require heavy upfront capital investment for hardware and servers, making remote work complex and vulnerable to data loss. Logi-Sys is a cloud-native SaaS ERP that eliminates server maintenance, auto-scales with business volume, and deploys updates seamlessly without operational downtime. It features open API layers for easy external integration, whereas legacy systems often require expensive, rigid custom coding for simple connections.
- 17
Yes. Logi-Sys features an integrated customer portal that displays real-time shipment statuses, milestone histories, and digital documentation (like invoices and packing lists) directly to your shippers. By unifying internal operational workflows and external client tracking within one database, you remove the need to purchase, maintain, and sync a separate third-party tracking platform or visibility tool.
- 18
Logi-Sys uses intelligent workflow automation and structured data ingestion to minimize manual entry. When a customer or carrier sends a booking request, shipping instruction, or commercial invoice, the system can parse the data to auto-populate job fields, customer profiles, and product line items. It also auto-fills recurring operational values based on standard trade lanes and customer templates, allowing operators to review and validate data rather than type it from scratch.
- 19
In modern logistics ERP platforms, AI and predictive analytics process historical shipment data to forecast demand patterns, detect shipping anomalies, and optimize route structures. Logi-Sys leverages data analytics to provide operational dashboards that highlight at-risk margins, track carrier performance metrics, and flag overdue shipments before they result in customer complaints or financial penalties.
- 20
Exception management is critical because international shipping faces frequent disruptions like port congestion, customs holds, and missing documentation. Logi-Sys monitors pre-scheduled shipment milestones and automatically sends push alerts via email, SMS, or internal system notifications if a milestone is missed (e.g., if a container fails to gate-in 48 hours before vessel departure). This gives operations teams the lead time needed to resolve issues before they escalate into costly delays.
- 21
Yes. Based on shipment milestone triggers, Logi-Sys automatically generates standard freight documents including HBL, MBL, arrival notices, pre-alerts, and commercial invoices. Once generated, the system uses preset rules to email these documents directly to the respective consignees, shippers, customs brokers, or overseas agents. This eliminates the manual administrative tasks that frequently delay cargo releases.
- 22
Logi-Sys calculates precise job costing by tracking all revenues and costs associated with a unique shipment file. When multi-currency transactions occur—such as paying an ocean carrier in USD while billing a local client in EUR—the system applies real-time or fixed internal exchange rates to convert all financial lines to your home currency. This allows operators to see the exact net profit margin on a shipment instantly, even with fluctuating global currencies.
- 23
Yes. Logi-Sys is engineered for global logistics enterprises with multiple branches, brands, or regional legal entities. The platform allows corporate finance teams to run localized profit-and-loss (P&L) statements for individual branches while facilitating one-click global financial consolidation. It automates inter-branch invoicing, handles inter-company balance settlements, and eliminates manual spreadsheet mapping for corporate financial reporting.
- 24
Logi-Sys features a flexible tax engine that adapts to local regulations across different countries, including GST configurations in India and APAC, VAT frameworks in Europe, and complex regional tax structures across the Middle East and Americas. Tax codes apply automatically based on the service category (e.g., ocean freight, local transport, customs handling) and the customer's legal tax status, reducing non-compliance risks and billing errors.
- 25
To safeguard cash flow, Logi-Sys features built-in credit control modules that let finance teams set credit limits and maximum credit days for each client. If a customer exceeds their credit limit or has outstanding invoices past due dates, the system automatically alerts operations and can block new bookings or document releases until finance approves a waiver or receives payment.
- 26
Once an operations user updates a shipment to a billable milestone, Logi-Sys checks the client’s agreed tariff rate contract and pulls those charge items into a draft invoice. The operator reviews the quantities and values, then clicks to finalize the invoice. This seamless transfer from operational job cards to accounting ensures that bills are sent out accurate and complete immediately after cargo handling, shortening your Days Sales Outstanding (DSO).
- 27
Logi-Sys speeds up customs brokerage by integrating directly with regional government customs portals. It allows brokers to reuse data from the freight forwarding leg of a shipment to auto-populate customs declarations, entry forms, and bond documents. By pulling details directly from commercial invoices and packing lists, it eliminates manual typing, checks for missing data fields, and flags compliance errors before filing.
- 28
Yes. Logi-Sys supports electronic data interchange (EDI) and direct API integrations with national customs authorities (such as ICEGATE in India, customs networks in the Middle East, Africa, and Southeast Asia). This allows customs brokers to file Bills of Entry, Shipping Bills, and manifest declarations directly from the ERP interface, receiving instant tracking numbers and automated tax assessment status updates.
- 29
Logi-Sys includes a centralized product master data engine where users can store client-specific item numbers mapped directly to their correct Harmonized System (HS) codes, duty rates, and regulatory descriptions. When creating a customs entry, selecting a pre-saved product automatically fills the correct HS classification and duty calculation parameters, reducing the risk of customs penalties, misdeclarations, or unexpected cargo delays.
- 30
Logi-Sys secures sensitive commercial data using advanced security practices, including role-based access control (RBAC), multi-factor authentication (MFA), and encrypted cloud storage. System administrators can configure exact access permissions so customs agents see only the records for their assigned accounts, while comprehensive audit logs track every data change, upload, and transmission for enterprise compliance.
- 31
Unlike generic sales tools, the Logi-Sys CRM is built specifically for logistics workflows. It tracks sales pipelines by trade lane, equipment type, and projected TEU volume. Sales reps can view historical spot quotes, monitor customer shipping frequencies, and track lost accounts. Because it links directly to operations, sales teams can check carrier space availability and live rate structures to close client opportunities quickly.
- 32
The rate management module serves as a single source of truth for both contract carrier buying rates and customer selling tariffs. It supports complex rate structures, including base ocean freight, bunker adjustment factors (BAF), currency adjustment factors (CAF), and seasonal surcharges. Rates can be uploaded via spreadsheets or updated via API, ensuring your sales and operations teams always reference current, approved margins.
- 33
Yes. With Logi-Sys, sales representatives can generate spot quotes for air, ocean, or land transport in seconds. By selecting the origin, destination, commodity, and volume, the system automatically pulls available buy rates, applies standard margin profiles, and compiles a professional branded quotation PDF. These spot quotes can be emailed directly to prospects and instantly converted into active operational shipments once approved.
- 34
Yes. Management dashboards track real-time sales KPIs, including quote-to-job conversion rates, total revenue generated per sales representative, and pipeline performance by branch or trade lane. When a quote is rejected, sales reps can log the reason (e.g., price, transit time, space availability), providing management with the data insights needed to adjust pricing and procurement strategies.
- 35
Yes. Logi-Sys features a fully integrated WMS module built for third-party logistics (3PL) providers and freight forwarders running CFS (Container Freight Station) or bonded warehouse facilities. The module manages inventory storage, picking, packing, and shipping workflows. Because it is built natively into the ERP, inventory details sync perfectly with incoming international freight bookings and domestic distribution legs.
- 36
The Logi-Sys WMS module provides granular inventory visibility by tracking items down to specific warehouse zones, aisles, shelves, and bins. It supports tracking protocols including batch numbers, unique serial numbers, manufacture dates, and expiration profiles. Warehouse teams can enforce strict picking methodologies, such as First-In, First-Out (FIFO) or First-Expired, First-Out (FEFO), ensuring precise quality control.
- 37
Yes. When goods enter the warehouse facility, the system generates a formal Warehouse Receipt (WR) detailing item quantities, weights, dimensions, and damages. For 3PL operations, Logi-Sys automates storage billing by calculating charges based on pallet positions occupied, square footage utilized, or total weight stored, automatically generating recurring invoices according to client contracts.
- 38
Yes. The platform supports mobile barcode scanning and RF device integrations for core warehouse tasks, including inbound receiving, put-away routing, order picking, inventory cycles, and outbound staging. Using handheld devices minimizes human error, improves inventory accuracy to near 100%, and updates stock levels in the system in real time.
- 39
Logi-Sys offers robust integration capabilities via an open REST API framework, enabling seamless data sharing with external technology ecosystems. It connects with shipping line portals, airline messaging networks, global track-and-trace networks, port community systems, and third-party accounting platforms like SAP, Oracle, NetSuite, and Microsoft Dynamics.
- 40
Yes. Many enterprise logistics companies use Logi-Sys to manage specialized freight forwarding operations, customs filings, and job costing, while syncing summarized financial transactions to an overarching corporate ERP like SAP, Oracle, or Microsoft Dynamics. This keeps operations running fast in a specialized environment while maintaining compliant corporate ledger consolidation.
- 41
Logi-Sys uses standardized EDI protocols (such as EDIFACT and ANSI X12) to exchange data directly with global ocean and air carriers. This lets operators submit electronic booking requests, shipping instructions, and manifest data directly from the ERP, while automatically receiving carrier booking confirmations, electronic bills of lading, and shipping milestone updates without manual web portal entries.
- 42
Yes. While Logi-Sys follows international best practices out of the box, it is highly configurable. Administrators can customize user dashboards, adjust approval workflows, add custom data fields to job cards, and modify document layouts (such as invoices, quotes, and booking confirmations) to match your corporate branding and regional documentation styles.
- 43
The implementation timeline varies based on your organization's size, number of branches, and operational scope. A standard deployment for mid-sized forwarders typically takes 6 to 12 weeks. This structured rollout covers data migration (customers, vendors, opening balances), system configuration, employee training, and parallel testing to ensure a smooth transition without interrupting active customer shipments.
- 44
Logi-Sys uses data migration templates and automated validation tools to transfer your records securely. Your dedicated implementation team guides you through exporting customer profiles, vendor directories, historical data records, and active accounting balances from your legacy systems into structured formats, verifying data integrity before uploading it to the cloud environment.
- 45
Logi-Sys provides comprehensive onboarding support, including structured training sessions, video walkthroughs, and user documentation. During implementation, sandbox training environments allow your operators to practice workflows without affecting live production data. Post-launch, teams have ongoing access to a global helpdesk, ticketing support system, and regular software update reviews.
- 46
Logi-Sys is hosted on leading, secure cloud infrastructure platforms (such as AWS or Microsoft Azure). Data is saved across multiple secure data centers with redundant power supplies and networking. The system performs automated, encrypted data backups continuously, ensuring high platform uptime and full disaster-recovery readiness to protect your logistics data from hardware failures or cyber threats.
- 47
Enterprise logistics leaders measure ROI across clear metrics: 1) Reduced Administrative Costs (saving up to 40% time per job card), 2) Zero Revenue Leakage (increasing net shipment margins by 2% to 5% via automated rates), 3) Accelerated Billing Cycles (shortening Days Sales Outstanding), and 4) Lower IT Overheads (removing local server maintenance and license upgrade costs).
- 48
Logi-Sys features interactive executive dashboards that pull live operational and financial metrics from every global branch into one view. Corporate leadership can analyze live profitability trends by trade lane, monitor customer churn, evaluate carrier performance, and review outstanding credit aging balances without waiting for branch managers to compile manual end-of-the-month Excel reports.
- 49
Yes. Because Logi-Sys is a cloud-based system supporting multi-currency, multi-lingual, and multi-tax frameworks, adding a new international branch or warehouse is simple. New offices can be provisioned in the cloud instantly, accessing your central master data, carrier rate sheets, and compliance workflows while operating under local regional regulations.
- 50
Logi-Sys is a responsive cloud application optimized to run securely over standard business networks, broadband connections, and mobile data networks. In the event of an office internet interruption, staff can securely log into the system using mobile data connections, alternative Wi-Fi networks, or remote devices, ensuring your global customer support and customs clearance filings never grind to a halt.

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