When I joined Twilio five years ago, I knew we had something special.
A trusted platform. World-class products. A company uniquely positioned to help businesses create deeper, more meaningful customer relationships.
Since then, I've had the privilege of leading incredible teams across Segment, Customer Success, Renewals, Solutions Engineering, and most recently our Specialist Sales organization. Together, we've helped accelerate Twilio's transformation toward platform adoption, multi-product growth, and solution-led selling.
Today, I'm honored to share that I've been asked to lead Global Sales as Senior Vice President.
This moment is about more than an expanded role. It represents the next chapter of Twilio's transformation.
As customer engagement enters the AI era, Twilio is uniquely positioned at the intersection of communications, data, identity, and AI to help customers build the next generation of personalized, intelligent experiences. Bringing together our Global Sales and Specialist organizations strengthens our ability to accelerate platform adoption, drive durable growth, and create even greater value for our customers.
As the daughter of immigrants who came to Canada seeking opportunity, I learned early that nothing should be taken for granted. Their sacrifices created possibilities for our family that once seemed unimaginable, and I carry that perspective with me every day. I'm deeply grateful for the opportunity to lead this next chapter and for the many people who have trusted me, challenged me, and helped shape my journey.
A few thank-yous:
• To the Specialist Sales team, thank you for what we built together in just six months. I couldn't be prouder of what we accomplished, and I'm excited to see
Chris Park lead this exceptional organization into its next chapter.
• To the Global Sales leadership team, thank you for the warm welcome. I'm honored to join such an outstanding team and excited to build on the strong foundation you've created.
Kris Hayes Jake Kanter Robert Woolfrey Nathan Pilcowitz
• To my mentors, peers, leaders, customers, and partners, thank you for your trust and partnership. None of this happens alone.
Thomas Wyatt - our building continues and I couldn't be more excited!
The opportunity ahead is enormous, and I believe we're only scratching the surface of what's possible.
I'm excited to help lead Twilio into the future.