Help Topics

Update your Healio account
Manage email subscriptions
Contact the Healio editorial team
Track the status of Healio CME credits and activities
Access journal usage statistics
Update IP ranges, manage administrators
Update your mailing address for a print publication
Subscribe to a print publication

Still can't find what you're looking for?

Please complete this form and a Healio team member will follow up with you within 48 hours. Or to speak to a Healio representative, please contact Customer Service at 1-800-257-8290. A representative is available Monday – Friday, 8:00 am – 4:00 pm EST.

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FAQs

Healio.com

How do I update my Healio account?
Visit https://www.healio.com/my-account/edit-profile to update your account, including changes to your password or login information.

If you need to change the NPI we have on file for you, submit the new NPI via the help form above. Choose “Healio Account Information” from the drop-down menu. A Healio representative will contact you shortly to confirm your information

How do I manage my email subscriptions?
Visit https://www.healio.com/my-account/email-subscriptions-and-alerts to edit current subscriptions or sign up for other email offerings and alerts.

How do I contact the Healio editorial team?
Visit https://www.healio.com/contact-newsroom to:

Report breaking news
Report a content error
Propose a story idea
Suggest a meeting or course to add to the website
Provide general comments or questions for the editorial team

How do I track the status of my Healio CME credits and activities?
Visit https://cme.healio.com/myhealiocme.

How do I access Journal Usage Statistics
For statistics before March 15, 2021, click here. You will need to have access to your 16-digit subscription number. For access after March 15, 2021, please create an account at Healio.com (click the Log In link in the upper right-hand corner), then contact Customer Service by email at customerservice@slackinc.com or call 800-257-8290 to be made an administrator for your account.

How do I update IP ranges, manage administrators
Please create an account at Healio.com (click the Log In link in the upper right-hand corner), then contact Customer Service by email at customerservice@slackinc.com or call 800-257-8290 to be made an administrator for your account.

Print Publications

How do I update my mailing address for a print publication?
Visit https://www.healio.com/footer/account-information/update-publication-mailing-address.

How do I subscribe to a print publication?
Visit https://www.healio.com/subscribe for a list of available newspaper and journal subscription options.