SMG – SUPERIOR LIMITED TRADE WARRANTY

Superior warrants to its trade customers that its products will be free from original defects in material and workmanship for a period of time (commencing on the date of original sale to the trade customer) as follows:

3 YEARS for all Superior Brass trademarked products, which include:

  • Brass/Plastic body valves
  • Brass/Plastic automatic adaptors
  • Brass quick coupling valves, keys, and hose swivels
  • Brass manual angle valves
  • Brass above-ground impact sprinklers
  • Brass spray nozzles
  • Controllers

Note: Solenoids and pressure gauges are warranted for three years.

This warranty applies only to Superior products, which are installed as specified and used as intended for irrigation purposes. This warranty applies only to cataloged products, which have not been altered, converted, damaged, misused or misapplied. This warranty does not cover products adversely affected by the system into which the products are incorporated, including improperly designed, installed, operated or maintained systems, or systems using water containing corrosive chemicals, electrolytes, sand, dirt, silt, rust or scale. This warranty does not cover component failures caused by lightning strikes, electrical power surges, or damage caused by freezing environments. Superior’s liability is limited to the repair and/or replacement at Superior’s sole discretion, of products which are returned prepaid through the trade customer to the factory and found by Superior to be defective, but in no event shall Superior’s liability exceed the selling price of the product.

Superior makes no other warranties, expressed or implied. No representative, agent, or distributor or other persons has the authority to waive, alter, or add to the printed provisions of this warranty, or to make representation of warranty not contained herein. The sole and exclusive remedy against Superior is limited to repair or replacement; Superior is not liable for consequential, incidental, indirect, or special damages, including but not limited to labor to inspect remove, or replace products, vegetation loss, costs of substitute equipment or services, property damage, loss of use or loss of profits; nor is Superior liable for economic losses, lost profits, consequential damages or damage to property arising out of Superior’s negligence or based on strict liability in tort.

The user and/or trade customer agrees to the limitations and exclusion of liability of this warranty by purchase or use of Superior products.

Some states do not permit the exclusion or limitation of incidental or consequential damages or of implied warranties. Therefore, some of the exclusions or limitations may not apply to you.

Superior reserves the right to redesign, alter or modify its products and shall incur no liability if a trade customer’s inventory of Superior goods becomes obsolete. Alterations, modifications, and redesign of a product shall not be evidence that the previous product design was defective and the user and/or trade customer so agrees by purchase or use of Superior products.

TERMS, CONDITIONS AND ORDERING INFORMATION

CREDIT

New Customers

New customers will be authorized to purchase on an open account basis by providing sufficient financial information to establish credit. Otherwise, customers may purchase with cash, wire transfer or letter of credit basis, if and until an open account is approved. First purchase requires payment by credit card payment (MasterCard/Visa).

Establishing Credit

A Superior Credit Application must be signed by an approved officer of the company and submitted to the Superior Accounting Department who will establish an appropriate credit line after review of the application, additional information including credit agencies information may be requested to establish an account.

Letter of Credit

Most foreign and certain domestic distributors may purchase goods on a letter of credit basis. If this is required, please request letter of credit issuance instructions. Former customers, including those who reincorporate, who have not paid an outstanding balance to Buckner/Superior, or have been sent to collection, will not be sold any further merchandise until their unpaid balance and any legal or other collection costs are paid.

Credit Hold

Customers with unpaid invoices that are 90 days past due or who have exceeded their credit limit will be placed on credit hold. Superior will notify customer of any orders that cannot ship due to credit hold.

COLLECTION

Past due accounts are subject to an interest charge of 18% per annum.

ORDER PROCEDURES

Orders must be a $100.00 net minimum amount of Whole Goods.

CONDITIONS OF SALES

•Superior will ship “best method available” unless otherwise specified by the customer. The customer will pay for any additional shipping cost generated at the customer’s request. •The proper application of Superior products is stated in the Product Catalog. If Superior product is used in other than stated applications, customer agrees to accept all risk. •Cancellation of any order must be verified in writing before coming effective. Orders for special or “branded” products may not be cancelled or returned.

STANDARD TERMS

Terms are net 30 days, past due 31 days. No shipments will be made to past-due accounts. Customers will be notified immediately if on credit hold. Revision effective August 1, 2010 – Customers with Net Term requesting to pay account balances with a credit card after an order has been shipped will be assessed a 3% surcharge. This surcharge will be billed as a separate invoice and added to balance for payment.

PREPAID FREIGHT

All prices quoted are FOB Torrance, California, and subject to change. No discounts can be taken on freight bills. Truck freight is allowed and prepaid on each order of $2,000 net or more for one time shipment and to one destination in the Continental United States, Canada or dockside San Francisco or Los Angeles.

CLAIMS

All claims for price discrepancies and or shortages, lost/damage shipments must be submitted in writing to Superior Customer Service within 15 days after receipt of goods. Superior reserves the right to refuse any return without proper return authorization.

MERCHANDISE RETURN FOR REPAIR

All returns must have prior approval by Superior Customer Service. Customer Service will issue an authorization (RMA#) that must be affixed to two sides of the shipping carton. Non-warranty repairs will be issued a RMA# upon approval by the Director of Sales. Note: RMA # is valid for 90 days from date of issue.

MERCHANDISE RETURN FOR CREDIT

Warranty Return for Credit: Superior Customer Service will issue an authorization (RMA#). Once the product is received and verified, the customer will be issued a credit for the amount of the current net price unless purchased through a special net program. Superior reserves theright to refuse any return without proper return authorization.

Non-Warranty Return for Credit: Prior approval from Superior Customer Service is needed. Credit will not be given for obsolete or shopworn product. Freight prepaid by customer.

Requested Return for Product Shipped in Error: Credit will be issued upon verification.

Requested Return for Product Ordered in Error: Upon verification Superior will issue an authorization (RMA#). Subject to a 30% restockingcharge. Freight prepaid by customer. Original invoice required.