Client Overview Company:  Gradall Industries (An Alamo Group Company) Industry:  Industrial & Specialty Equipment Manufacturing Brands Supported:  Gradall and Vacall Sales Model:  Authorized dealer network Customer Base:  Dealers and their end users Previous System:  Legacy warranty platform supported by email, spreadsheets, and disconnected internal systems The Challenge: Complex and Disconnected Warranty & Registration Processes Gradall Industries relies on a broad dealer n

GenAlpha Technologies is now a certified Karmak partner, enhancing integration for heavy-duty equipment dealers. Learn more about what this means for distributors.

Client Overview: Company: Salford Group Industry: Agricultural machinery manufacturing (OEM) Founded: 1978 Customer Base:  North American dealer network plus international markets Background Salford Group is a prominent North American manufacturer specializing in innovative agricultural equipment. They are recognized for precision machinery, including tillage tools, nutrient/seed application systems, air carts, and spreaders. With a vast dealer network across North America, S

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Client Overview Company:  Grasshopper Mowers Industry:  Outdoor Power Equipment (OEM) Founded:  1969 Customer Base:  North American dealer network plus international markets Recognition:  Winner of “2024 NAEDA Dealer’s Choice Award” Previous System:  Downloadable desktop ordering application for dealers The Challenge: A Strong Product Undermined by a Clunky Digital Experience Grasshopper Mowers has built a reputation as one of the most trusted names in commercial mowing and t

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Client Overview Company:  Alamo Group - Recycling & Tree Care Division  Industry:  Industrial Equipment & Aftermarket Services  Brands: Morbark Rayco  Boxer Denis Cimaf Timberwolf Sales Model:  Authorized dealer network Customer Base:  Dealers and their end users Previous System:  Multiple brand-specific websites and disconnected service channels The Challenge: A Fragmented Digital Experience for Dealers Operating through a nationwide dealer network, Morbark, Rayco, Boxer, De