Confidential Psychological Support Service

For people working in the NHS & frontline services in the UK.

Get Support Resources that can help

We know how hard our NHS and frontline staff work and understand the pressures they are under.

We are a non-profit mental health support organisation set up originally in response to the Covid pandemic in 2020. Since then, we have grown and adapted in order to best support clients with the complex nature of the mental health challenges they are facing, specifically in frontline roles.

We are staffed by qualified and comprehensively trained volunteer counsellors and psychotherapists and now help around 9,000 people every single week.

Sicker than the patients

This video may trigger an emotional response, please consider this before watching.

9,000
The number of people we see, on average, every week.
1 Million
The number of people we have helped since starting Frontline19.
97%
The number of service users say they’ve felt better after using the service.

If you’re a frontline worker feeling anxious or suffering from burnout, trauma related illness or depression, we get it – and we’re here to help. Contact us for free and completely confidential qualified support.

“The amount of fear I was feeling has been hard to endure. Thank you so much for the work you are doing and for putting me in touch with a therapist. I feel very supported and your actions are helping me to get back in the game and back into an ambulance.”

Jim F, London Ambulance Service
Nordwood Themes Q8u1ygbarqk Unsplash

How it works

Please fill out the simple, confidential form, and then we can match you with an experienced therapist.

  • We will match you with a fully qualified professional and pass them your details.
  • We currently have a waiting list due to high demand. You will be notified of the approximate time you can expect to wait once registered.
  • A counsellor will contact you by your preferred method, (E.g. WhatsApp, Email, Phone call or Zoom) and arrange 8-12 sessions with you.
  • They will try and work around your shifts where possible.
  • We provide a safe place to listen to you and provide emotional support
Get Support Now