Get Support

Services for people in the NHS or frontline services*

Examples of people we help are Emergency response teams, Ambulance workers and call handlers, Doctors, nurses, HCAs, agency & bank staff, and GP’s & patient-facing roles.

Currently we are prioritising patient-facing roles.

To match you with a therapist, please fill out the short form below.

A qualified professional will make contact with you via your preferred method of contact. You will receive confirmation of your request and this will notify you of the current waiting list. Please be patient with us, we will be with you as soon as we can. Currently, due to demand, the average waiting list is between 8-10 weeks.

We are often asked for support with the following issues:

  • Worry and over-thinking about the situation and its consequences
  • Poor concentration on other things and easily distracted
  • Feelings of anxiety
  • Feelings of panic/ panic attacks
  • Irritability and feelings of emotional/ physical exhaustion
  • Restlessness and fidgeting
  • Sleep disturbances/nightmares
  • Poor daily functioning and difficulty carrying out routine tasks
  • Avoidance of usual tasks and routines
  • Feelings of helplessness and loss of control or incompetence
  • Fatigue and muscle ache

Do you share any of these?

If any of these symptoms sound familiar, please ask for some support.

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“The amount of fear I was feeling has been hard to endure. Thank you so much for the work you are doing and for putting me in touch with a therapist. I feel very supported, and your actions are helping me to get back in the game and back into an ambulance.”

– Jim F, London Ambulance Service

FAQs

No.  You can have as few or as many sessions as you wish.  All our therapists agree to provide up to 12 sessions, but you may choose to have just one or two.  You are in control – simply discuss with your assigned practitioner.

We hope that you won’t feel the need to, but yes you can.  Just let us know if things aren’t working out, and we can assign someone else to your case.   It’s no problem.

Please email referrals@frontline19.com who will assist with your request.

We’ll be here.  Just come back to the site when you are ready, and we’ll get you matched up. 

If you change your mind after requesting support, no problem.

Please just let us know via the email contact@frontline19.com.

How to register

The form is confidential and simple to fill in. We will not share any of your answers with your place of work. Once we get some information from you, we can match you with an experienced therapist.

Step 1

Once we receive your request, we will match you with a fully qualified professional and pass them your details.

Step 2

They will contact you by your preferred method. ( Eg WhatsApp, Email, Phone call or Zoom) We would appreciate it if you could reply to them promptly to enable them to assist you sooner.

Step 3

You will be able to communicate with them about how and when sessions take place.