At FSM, our purpose is to be a blessing to you as you grow your business.
Since 2014, we’ve helped thousands of companies implement and enhance scalable solutions built on Salesforce products.
2400+ Projects Completed
1200+ Clients in 100+ Cities in 50 States
On AppExchange
“I highly recommend the FSM team to any company looking for a SFDC implementation partner.”
– Salesforce AppExchange
Salesforce Services
AI and Data Strategy
Strategy and Planning
Implementation
Remediation and Turnarounds
Systems Integration
Salesforce Product Expertise
Agentforce
Einstein AI
Sales Cloud
Service Cloud
CPQ
Field Service
Marketing Cloud
Pro Suite
Shield
Data Cloud
Slack
Mulesoft
How We Find the Win: Our Process
Intro and Discovery Call
(1 Hour)
During this call, we get to know each other better. We’ll discuss your pain points, goals, and vision, as well as your Salesforce journey to date. We’ll spend some time discussing your business structure and your tech stack, and get alignment on what a win looks like. Our team will provide you with a detailed follow-up after every call, and a recording of each call to share with other stakeholders.
Technical Scoping and Reverse Demo
(1 Hour)
In this call, we’ll go deep on your key business processes. We’ll want to look at your current systems and data as well. We’ll ask a lot of questions to develop a comprehensive understanding of how and why you operate the way you do. For more complex projects, additional scoping sessions may be needed.
Solution Design
(FSM Internal)
Our team of consultants will review what we’ve learned from you over the course of the initial sessions, pulling in experts from similar industries and use cases, as well as architects and developers if necessary, to craft an approach to your project.
Solution Review
(1 Hour)
During this call, we will read back what we heard from you throughout the process and verify alignment on the objectives of the project and what a win looks like. We will then spend some time discussing the scope of work in detail, along with the budget and timeline. You’ll leave the call with a complete understanding of how we’ll execute the project together.
The Client Experience
Weekly Status Reports
Clients get a weekly update on the project status, including the progress, risks, and plan for the upcoming week.
Regular Client Meetings
Client meetings typically occur weekly. We review the overall progress on the project, discuss feedback, and finalize the plan for the upcoming week.
Internal Debrief Meetings
After each client meeting, we meet internally to ensure that all action items are planned for and documented so that we can deliver on all promises made to the client.
Project Overview
Every day we update and check current activities against a Project Overview to ensure that we are meeting project goals and staying on track.
Daily Task List
We prioritize work with a daily task list specific to each of our team members, ensuring that we are efficiently moving projects forward and that nothing gets missed.
Client Videos
We record videos to demo solutions we’ve configured, respond to client questions, and document configurations. These videos are posted in our project management tool and are accessible to clients at any time.
Consistent Client Communication
We utilize Basecamp as our project management tool. It’s easy for clients to use and helps us provide complete transparency so clients can always see exactly where their project stands.
What To Expect When Working With Us
Dedicated project leadership, dedicated, certified expert team.
Your direct point of contact throughout is available whenever you need them. Each project leader is supported by a team of certified consultants and solutions architects.
Consultation before configuration.
We’ve helped hundreds of businesses across a variety of industries build scalable systems. We’ll bring fresh ideas and insights to every call. If we see poor processes or areas that can be improved, we’ll call them out.
Real business expertise.
We’ve been in your shoes and we speak your language.
Rapid, iterative prototyping and development.
We use the Agile project management methodology to deliver quickly, involving you in the entire lifecycle: planning, building, testing, training, deployment, and change management. Every week, you’ll see substantial progress.
Complete transparency, open communication.
We set up a project in our online project management tool so you have full visibility into our efforts and seamless communication with our team. We’ll hold meetings at least weekly, and will deliver written status reports as well. When we are ready to deploy, we’ll produce custom training videos and host guided sessions on how to use your cool new tools.
Focus on adoption to deliver maximum ROI.
Salesforce is useless if no one in your company wants to use it. That’s why adoption is high on our priority list. Of course, training is important, but adoption is at the top of our minds in every solution we develop. Is it easy? Intuitive? If not, we iterate until it is.
Why Choose Fast Slow Motion?
At Fast Slow Motion, we are more than just consultants; we are your partners in growth. Our comprehensive Salesforce implementation and consultation services are designed with your business’s success in mind. We bring years of expertise, a deep understanding of Salesforce, and a commitment to excellence to every project.
We’re recognized as a Summit Tier Salesforce Partner and have delivered over 2,400 successful platform technology projects to over 1200 growing businesses, while always maintaining the highest standards in customer satisfaction.
Get in Touch
120 19th Street North, Suite 2001, Birmingham, AL 35203 | (866) 917-8833
info@fastslowmotion.com