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Call center services built for any business

Imagine a centralized call center and communication depot for your entire organization, one hub where essential calls and notifications come and go, 24/7. From virtual receptionist services to scalable small business call center support and secure employee call handling and hotlines, CMS combines live agents with automated solutions to create a centralized communication hub for your organization.

Live Agent Call Center Solutions

Human customer service agents available to take your calls 24/7.

Automated Call Center and IVR

Fully customizable inbound and outbound IVR solutions.

Mass Notifications

Send voice, text, and email broadcasts to groups and individuals.

Hotline operator
Virtual receptionist

Featured Solutions

24/7/365

Availability

100%

Customizable

5000+

Clients Worldwide

99.99%

Uptime Guarantee

Tailored to You

We have experience in every industry. From solo law offices to multi-national industrial companies, local plumbing companies to regional healthcare systems, we provide custom answering services and call center solutions to all types of businesses.

Browse all industry solutions.

Integrate Your Existing Software

We can integrate our call center with the tools you use daily, making your life easier by streamlining workflows and keeping data synced across applications.

Image of some of the top software applications that CMS integrates with, including Slack, Paycor, ADP, Salesforce, Zendesk, Autotask, Halo PSA, Kronos, Zoho, and Workday
Image of some of the top software applications that CMS integrates with, including Slack, Paycor, ADP, Salesforce, Zendesk, Autotask, Halo PSA, Kronos, Zoho, and Workday