CIFFA Course Instructors

Sanjay J. Dhebar, MBA is a highly rated faculty member with the Schulich Executive Education Centre, Schulich School of Busines at York University. He coaches and develops senior leaders in organizations including Four Seasons Hotel, Siemens, Hoffman La Roche, TD Bank, NN Group, Mercedes Benz, Samsung, Teva, and Sick Kids Hospital.

Ms. Snowden was CIFFA’s Executive Director from 2008 to 2019, representing the freight forwarding industry in the Canadian and global arenas. During her 27 years in the international freight forwarding industry she held several senior operational, sales and executive roles.

Mr. Sivière has been involved with CIFFA since 2010 as a lecturer as well as a valuable industry expert resource. He holds the accredited trainer designation issued by the Québec Ministry of Employment.

CIFFA relies on Ms. Plumley’s expertise in process management and training while continuously working on improving CIFFA’s education programs.

Ms. McKay has been a valuable resource for the education team at CIFFA and has provided her expertise in the writing of the Customs section of the CIFFA textbook.

Stephen McDermott brings over 20 years of experience in learning and development with an emphasis on digital learning.  In addition to being responsible for the design and delivery of all CIFFA and TraversEd learning.  He is currently the Chair of the FIATA Logistics Institute (FLI) focusing on the global training of logistics professionals. Stephen also sits on several Program Advisory Committees (PAC) with CIFFA college partners.

Mr. Magrath regularly appears as a CIFFA lecturer on transportation law and legal liability. He has also been a valuable resource in reviewing CIFFA’s education material. 

Mr. Grootarz’s extensive travels all over the world and his experience in moving freight to these areas have made him a valuable resource for CIFFA.  He is an instrumental contributor to the content in CIFFA textbooks.

Mr. Couroux, PFF, has been involved with CIFFA’s education since 2004, where he taught eastern region in class.