United Way of Central Indiana and CHIP are relaunching the Case Management Institute (CMI), designed to train and support frontline workers who are dedicated to housing navigation and housing case management. United Way has engaged a team of consultants to review the old curriculum, gather information about local needs and desires for an improved curriculum and build it out.
Case Management Institute (CMI)
What is the CMI?
Meet Our Wonderful Team!
We have contracted with Julie McFarland Consulting to help us with this project.

Pictured from left to right: Tiff Hart, Maseta Dorley, Josiah Harrison-Benjamin, Ashley Barker Tolman Shuler, Derek Wentworf, Julie McFarland
Module Topics
Module 1 – Case Management Core Competencies
Module 2 – Trauma-Informed Care & Harm Reduction
Module 3 – Person-Centered Practices
Module 4 – Strong Housing Practices & Practice Lab
Module 5 – Navigating Crises
Module 6 – Self-Awareness, Self-Care, Resiliency & Boundaries
Module 7 – Equity Centered Case Management
Module 8 – Strong Housing Practices & Practice Lab
Want To Get Involved?
If you are interested in informing the relaunch of the Case Management Institute, providing Case Manager expertise, engaging in curriculum development, or participating in the next cohort, please email Krystle Walker at krystle.walker@uwci.org
CMI Data Summary
This document is a summary report of collected data, including links to focus group questions and surveys.
Please click the link to read the summary.

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