Chaps Retail  : AI Solutions for Retail and Omnichannel commerce

We help retailers leverage AI and advanced analytics to unify customer, product, and operational data across channels.

With AI-driven insights and Agentic AI workflows operating behind the scenes, our platform enables retailers to optimize operations, personalize experiences, and respond faster to change, across stores, e-commerce, and global markets.

They trust Us

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Eric Bompard ChapsVision
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Carrefour
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Bricorama
Celio
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The AI-Powered Smart Unified Commerce Platform

Omnicanal

Unified Omnichannel Experience

Seamless and consistent customer journeys across digital and physical channels.

  • Single customer view across touchpoints
  • Consistent pricing and promotions
  • Online-to-store journey continuity
  • Frictionless checkout experiences
Merchandising

Merchandising & Demand Intelligence

 

Data-driven optimization of product visibility and availability.

  • Behavioral and transactional data analysis
  • AI-assisted product ranking
  • Demand forecasting by SKU and channel
  • Assortment and availability optimization
In-store excellence

In-Store Operations Excellence

Real-time control of store activities and performance.

  • Inventory and replenishment visibility
  • Optimized delivery and stocktaking processes
  • Mobile tools for store teams
  • Store productivity and performance insights
Customer loyalty

Customer Engagement & Loyalty

 

Personalized interactions to strengthen long-term customer relationships.

 

  • Unified customer profiles
  • Advanced segmentation and targeting
  • Omnichannel loyalty orchestration
  • Campaign performance measurement
Infrastructure

Secure & Scalable Commerce Operations

 

Resilient, compliant, and scalable retail infrastructure.

 

  • Secure customer and transaction data handling
  • Regulatory and payment compliance
  • High-availability, scalable architecture
  • Continuous operational and fraud monitoring

The most complete offer on the market

Our unified commerce solutions

Store Management

Optimize daily in-store management: inventory, deliveries, stocktaking, and team productivity.

Emerchandising & Searchandising

Optimize product search and navigation on your e-commerce site to deliver a smooth, personalized experience.

Digital-In-Store

Equip your store staff with sales associate tablets, and boost in-store performance.

SaaS Checkout Solutions

Adopt a unified, scalable SaaS solution integrating POS, mPOS, and SCO. Reduce IT costs, streamline checkout journeys.

Loyalty and Promotional

Build customer loyalty with personalized omnichannel campaigns, precise segmentation, and multi-program management.

Why choose our AI-powered unified commerce platform?

Functional coverage

most complete on the market

AI & Data

at the heart of our technology

Security & Compliance

continuous monitoring & enhanced protection

24/7/365 customer support

with more than 40 experts at your service

Trusted Partner

agility of a start-up, power of a large group

News

Celio
Customers stories

Celio

9 December, 2025

BUT
Customers stories

BUT

26 September, 2025

SOLUTIONS DE CRM Force de Vente & Merchandising by ChapsVision
Customers stories

Groupe Savencia

25 September, 2025

Yves Rocher
Customers stories

Yves Rocher

12 December, 2025