Insight, marketing, mentoring…
At CannyInsights.com, everything we do is focused on curating and celebrating successful places and businesses.
Led by Graham Soult, a Fellow of the Institute of Place Management (FIPM), we are passionate about supporting and improving retail and high streets, and using our platform to shine a light on those inspiring stories.
Our consultancy works directly with national and independent retailers, as well as with place leaders such as commercial landlords, local authorities, and business improvement districts (BIDs).
With many years of expertise and on-the-ground activity in towns and cities nationwide, we have a track record of having a positive, tangible impact in the places where we work.
What we do
Whether you’re a local authority or BID needing help to improve your place and deliver business support your town’s traders, a retailer looking for some one-to-one insight and advice, or a conference organiser seeking a keynote speaker, we can help.
Help for places
We provide insight, workshops, business support and place marketing to help councils and BIDs improve high streets and reduce vacancy.
| Unpacking Your Place | Retail Cupid |
|---|---|
![]() | ![]() |
| Our in-person high street action planning workshop. | Matchmaking your town’s empty shops with new occupants. |
| Workshops and training | High street support |
|---|---|
![]() | ![]() |
| Interactive workshops and seminars, delivered in person or online. | Supporting local businesses, and improving and promoting your place. |
| Town centre health checks | |
|---|---|
![]() | |
| An analytical review of the health of retail and hospitality in your town. |
Help for businesses
| Unpacking Your Business | Retail Cupid for Business |
|---|---|
![]() | ![]() |
| Our retail diagnostic visit, helping you see through a fresh pair of eyes. | Helping you find the premises you need in the location you want to trade. |
| Website MOT | Retail market insight |
|---|---|
![]() | ![]() |
| Identifying easy wins that can make a big difference straight away. | Bespoke consultancy or research to inform business growth. |
| Business mentoring | |
|---|---|
![]() | |
| Advice, support and encouragement on an ongoing basis. |
Speaking and media
| Keynote speaker | Television and radio |
|---|---|
![]() | ![]() |
| Graham is a passionate and inspiring speaker on retail and high streets. | Graham’s thoughtful and trusted voice, as seen on Netflix, the BBC and more. |
| Guest articles | |
|---|---|
![]() | |
| Turning complex retail themes into engaging and enlightening storytelling. |
Where we work

Our base is in Gateshead in North East England, but we travel widely to work with high streets and clients all over the UK and beyond. Recent work has taken us from Northern Ireland to Lincolnshire, and Plymouth to Paisley.
Please contact us with any media enquiry, or if you would like to talk about how we can help your place or business.











