Championing UK retail and high streets

High streets are evolving. Led by consultant Graham Soult, our work helps places and businesses understand, navigate and embrace that change.

Insight, marketing, mentoring…

At CannyInsights.com, everything we do is focused on curating and celebrating successful places and businesses.

Led by Graham Soult, a Fellow of the Institute of Place Management (FIPM), we are passionate about supporting and improving retail and high streets, and using our platform to shine a light on those inspiring stories.

Our consultancy works directly with national and independent retailers, as well as with place leaders such as commercial landlords, local authorities, and business improvement districts (BIDs).

With many years of expertise and on-the-ground activity in towns and cities nationwide, we have a track record of having a positive, tangible impact in the places where we work.

What we do

Whether you’re a local authority or BID needing help to improve your place and deliver business support your town’s traders, a retailer looking for some one-to-one insight and advice, or a conference organiser seeking a keynote speaker, we can help.

Help for places

We provide insight, workshops, business support and place marketing to help councils and BIDs improve high streets and reduce vacancy.

Unpacking Your PlaceRetail Cupid
Unpacking Your Place workshop in MalmesburyGraham Soult is the Retail Cupid, matching up retail businesses with their perfect premises
Our in-person high street action planning workshop.Matchmaking your town’s empty shops with new occupants.
Workshops and trainingHigh street support
Group shot of Graham and participants of his social media training workshop for Dransfield Properties in 2019Graham Soult in Chester-le-Street's St Cuthbert's Walk
Interactive workshops and seminars, delivered in person or online.Supporting local businesses, and improving and promoting your place.
Town centre
health checks
Crowds in Elvet Bridge, Durham. Photograph by Graham Soult
An analytical review of the health of retail and hospitality in your town.

Help for businesses

Unpacking Your
Business
Retail Cupid
for Business
Dressing the tables helped make the interior of this cafe more appealingGraham Soult is the Retail Cupid, matching up retail businesses with their perfect premises
Our retail diagnostic visit, helping you see through a fresh pair of eyes.Helping you find the premises you need in the location you want to trade.
Website MOTRetail market insight
Ecommerce site on an iPad. Photograph by Graham SoultA stylised view of one of the retailer's store interiors
Identifying easy wins that can make a big difference straight away.Bespoke consultancy or research to inform business growth.
Business mentoring
The business offered services such as laundry and alterations as well as dry cleaning
Advice, support and encouragement on an ongoing basis.

Speaking and media

Keynote speakerTelevision and radio
Graham Soult on stage at the ERT conferenceGraham Soult, as seen on the Netflix documentary "24 Hours in Lidl"
Graham is a passionate and inspiring speaker on retail and high streets.Graham’s thoughtful and trusted voice, as seen on Netflix, the BBC and more.
Guest articles
The business offered services such as laundry and alterations as well as dry cleaning
Turning complex retail themes into engaging and enlightening storytelling.

Where we work

Graham Soult in Yarmouth on the Isle of Wight
Graham Soult in Yarmouth on the Isle of Wight

Our base is in Gateshead in North East England, but we travel widely to work with high streets and clients all over the UK and beyond. Recent work has taken us from Northern Ireland to Lincolnshire, and Plymouth to Paisley.

Please contact us with any media enquiry, or if you would like to talk about how we can help your place or business.

Some of the organisations we have worked with
Some of the organisations we have worked with