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Mailroom management software

Take the stress out of package handling with Alta Mailroom, a simple app to scan packages, notify recipients and help keep deliveries secure.

Simple mailroom automation software

Big things come in small packages with Alta Mailroom. Make mailroom management a breeze with an easy to use web dashboard and app to help ensure deliveries reach the right people.

Reduce time spent handling packages

Make drop-offs easy to manage and more organized. Use a smartphone camera to scan multiple labels. Information is automatically matched to recipients, notifications are sent and deliveries are logged for accountability.

  • Scan, match and notify in seconds
  • Quickly scan multiple packages
  • Automatically send pickup reminders
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A better mailroom experience

Get packages to the right hands every time. Notify residents and employees when deliveries arrive to help ensure mail reaches the right people. Upon pickup, staff scan a QR code or mark the package as picked up to confirm delivery.

  • Fast, reliable access to deliveries
  • Help ensure tenants never miss a package
  • Reduce mailroom clutter
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Part of the Avigilon Alta Suite

Control every step of the delivery process with Alta Mailroom, Access and Video. From granting carriers access, to tracking pickups and viewing video of mailroom incidents —all in one unified system.

  • Help secure access to delivery areas
  • Investigate lost packages with video
  • Integrate existing user directories
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Handle more shipments with less hassle

Improve your mailroom management software workflows with automated processes, instant notifications and intelligent features on a simple app.

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Easy scanning

Pick-up verification

Automatic notifications

Searchable logs

No app needed for recipients

Role-based permissions

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Mailroom management that always delivers

From multi-family buildings to office spaces, Mailroom’s software gives staff the tools to manage, log and secure deliveries, while tenants can trust they won’t miss a package.

Build a better cloud security system

Get the most out of your security with Avigilon Alta video and access control management software.

Alta Access

Control the flow of people across your sites with a modern cloud-native access control system.

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Alta Video

Open, scalable, secure and easy to use, the cloud-based Alta Video VMS transforms security for your organization.

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Alta Protect

Combine AI-driven video/audio analytics, sensor data and a powerful rules engine to detect, deter and respond to incidents.

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Customer stories

Discover how organizations improved security and simplified management across various industries using Alta Mailroom.

Fountain Valley School

“The flexibility with Mailroom to customize pickup locations has been a lifesaver. The time it takes students and staff to pick up packages has dropped significantly.”

- John Litchenberg, Chief Operating Officer, Fountain Valley School
Read our case studies

University of Virginia

“Alta makes it easy for one person to take care of everything, so I don’t have to hire a bunch of people to manage a complex system.”

- Andy Phelps, IT Manager at UVA Biocomplexity Institute
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Erin Living Technologies

“The seamless integration between the Avigilon Alta access control solution and our Erin Resident app has proved to be a big hit with residents.”

- Chris Efthimiou, Sales Director at Erin Living Technologies
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The Thief Hotel

“The technological capabilities of Avigilon Alta are way ahead of the old system we had.”

- Werner Sveen Larsen, Head of Security at The Thief Hotel
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Soham Town Council

“The possibilities of this system are only limited to what you want to do with them.”

- Dianne Marshall, Clerk and Financial Officer at Soham Town Council
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FAQs about mailroom management systems

Avigilon Alta Mailroom simplifies package management with a few easy steps. Staff scan package labels using the mobile app which automatically notifies recipients of their delivery. Our mailroom software supports individual and bulk pickups and sends automated reminders. The web dashboard provides detailed delivery logs and integrates with identity providers for seamless user management.
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Mailroom is a downloadable app to use with iOS. No hardware other than a smartphone with a camera is required.
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Alta Mailroom works alongside existing Avigilon Alta systems, including video and access control. This means you can manage the entire delivery process — from allowing carriers entry via video intercom to tracking final pickups — all from one pane of glass.
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Mailroom management is the efficient handling of incoming packages and mail, from receipt and sorting to tracking and delivery.  It ensures timely notifications and accurate record-keeping, streamlining operations and improving recipient experience.
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Mailroom management systems streamline package handling, saving time and improving efficiency. They automate logging, notifications, and tracking, reducing errors and leading to better organization and happier recipients.
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Mailroom management software streamlines notifications for most tenant deliveries, from standard parcels and mail to equipment, supplies, important documents and more.
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Mailroom management solutions are ideal for organizations with multi-tenant buildings struggling with inefficient delivery processes, lost packages, and overwhelmed staff. Alta Mailroom streamlines delivery workflows for staff, improves tenant satisfaction, and helps ensure secure delivery of packages.
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Alta Mailroom includes core features like fast label scanning, automatic recipient notifications, audit trails, self pick-up and user database integration with Avigilon Alta Access.
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Have questions? We can help

Our video security experts can help you implement the right security system for your business.