Frequently Asked Questions

We offer multiple screen options depending on model and availability, including original-quality and other quality options. We explain the differences and warranty before confirming the repair. 

Yes. We replace the complete screen assembly for all iPhone models. While glass-only replacement may be available in some cases, it is not recommended as it can cause display or touch issues later.

You can check your battery’s health in the device settings. If the battery health drops below 87%, our experts generally recommend a replacement. For best performance and safety, battery replacement should always be done by professionals.

Yes, we have the expertise in repairing all kinds of laptop hinges body repair. We also provide body parts of some new models to our customers. 

No, replacing a few keys will not serve the purpose; we recommend complete keyboard replacement. 

Our experts can help you with that; however, you have to provide us with a digital license if you have licensed products. Otherwise, we recommend that our clients buy licensed products for their convenience. 

Yes. If only the touch glass of your iPad is broken and the display is working properly, our technicians can replace the touch glass without changing the complete screen. However, if the display is also affected, a full screen replacement may be required.

In such cases, devices keep working for some time, but later some problems may appear. So, we recommend you stop using it and consult a technical expert to avoid any further damage. 

Yes, if you compare us with Apple services, our services charges are nearly half of their charges. Moreover, we serve our customers much more quickly. 

Buying a new one will be a final call. Try our services; we will make your Mac better than the new one. 

We have experts who can help you fix it if it is not more than 20 years old. 

 If you have replaced the screen and glass, we cannot guarantee the waterproof feature of this device. 

There are many reasons for the device heating up, and cleaning may not be able to solve if there is some technical problem involved. So, we recommend hiring the services of experts to avoid such problems. 

 We understand that cleaning is very important for every gadget. We have a vacuum system for cleaning that can remove very tiny dust particles. 

Some problems in gaming consoles can be fixed just by thermal pasting and general checkup. However, some problems need the replacement of damaged parts. Different models have different internal parts, and their pricing is also different. So, there can be a fixed repairing cost; it depends on the problem and the price of parts that need to be replaced. 

If you did not go to other experts to open the device or recover data from the device, the company will not charge any free for data recovery. However, it’s opened by other experts, you might have to cater 200AED for inspection fee.

We provide network safety services as well. Our experts will scan your networking and suggest preventive measures for your network and data safety. 

Yes, if your file or network is affected by ransomware, we can recover your data. 

You need to provide us with a new Hard drive where we can store recovered data. For further safety, we can transfer it to cloud storage as well. 

We have an elaborative privacy policy, and we follow that strictly. Our technicians and engineers don’t have access to the recovered data of customers. 

Yes, but there are risks involved with it. You can rewrite the same data you want to recover. Moreover, if you have lost data due to physical damage to the hard drive, data recovery software will not serve the purpose. Hire the experts; they diagnose the problem and help accordingly. 

For Samsung, OnePlus, and Google Pixel phones, we use 100% original parts whenever available. If genuine parts are not available, we recommend and use the best high-quality alternative after informing the customer.

Recent Samsung and ASUS ROG models use a multi-component display assembly. This means that when the LCD is replaced, the complete display assembly must be changed to ensure proper fit, performance, and durability.

The standard time it takes is usually one hour. If you know the related password and cabling structure, the repairing time can reduce further.

Yes, we have a dedicated support team who can help you arrange all kinds of wires in homes and workplaces. 

Yes, you can book our IT support service; they can help you with installation and fixation problems. 

Yes, we provide IT consultancy services to other companies. We promise cost saving in every possible way, and we also help with data saving. 

The technician allocated for your job will come to solve the problem if you have requested onsite service. Otherwise, our driver will pick up your device and will deliver it back as soon as it gets fixed.

We guarantee customer satisfaction. If you are not satisfied with the quality of our service, our team will contact you to know how we can satisfy you. If we cannot provide the promised service, our team will contact you to know your options. 

We repair iPhones, MacBooks, laptops, iPads, gaming consoles, and other electronic devices. Our technicians handle everything from screen and battery replacement to advanced motherboard and data recovery repairs.

We use original, genuine, or premium-quality compatible parts, depending on availability and customer preference. Part quality and warranty details are clearly explained before any repair in 800fixing.

Firstly, don't switch on your device. Use a light drier to remove excessive water. Avoid the use of any chemical for cleaning and drying. Dry soft cotton clothes can be used to dry the surface. Usually, people recommend the replacement of logic boards, but only experts can decide, so contact our professionals. 

800fixing.com is an independent technical support service. We provide repair services for laptops, iPhones, Macbooks and other devices. We also do data recovery, and you can contact us to repair gaming devices like Xbox and Nintendo. Our services are available round the clock.

We offer our services in the States of Dubai, Ajman and Sharjah. In these states, we provide same-day pickup or onsite. In other states like Abu Dhabi, Fujairah and Al Ain, booking of services will take more time. To meet the requirements of our clients, we are extending our tech team. 

We allocate trained professionals according to the nature of the job. When you request a service, we give the job to the technicians who are suitable for that particular job, so hiring the same technicians, again and again, is depend on availability. 

Recently we have revised our business hours; from Jan 1st, 2026, we will provide our services from Monday to Saturday, and business hours will be 9 am to 7 pm. For further information, you can visit our website. 

We provide quick services to our customers, and you can request pickup service as soon as you want. 800fixing.com also provides online support, and our professionals can solve your problems in the shortest possible time.

Once we allocate a job to a technician, he will notify you. You can track the status of your order on our website.

Our technicians and pickup drivers always follow the schedule. However, he can be late if he is busy completing another job. If there is some delay in his arrival, you will get a notification, or our team will request to set up a new time. 

When you book our services, we ask for a suitable payment method, which is convenient for you. You can choose to pay in advance if you are sure about the nature of the damage to your device. However, it is not compulsory; you can pay after completing service too. 

No, we don't ask our customers to give tips to the drivers or technicians. However, you can appreciate their services by thanking them and giving them positive feedback in our google page . 

If you have chosen your payment method as cash, you can pay directly to the technician or driver. 

You can contact our technical support contact number. You can book your service on 800fixing.com or call directly to customer care. 

Our office time is from 8 am to 9 pm. You can reach our office through the metro. Our office is near Al qiyada Metro Station. When you reach there, take exit "2." Our office is in the building opposite the exit, but you have to enter from the backside of the building. Come to the second floor, and the office number is 211. Our office representative will be there to welcome you. 

When you book our service, our professional technician will call you and confirm when you will be available. He will also ask about the model, but please make sure you tell your device the correct make and model. You can also send the picture of the device to our WhatsApp number to avoid any confusion. You can choose the time according to your convenience, and our technician will be there to solve your problem.

Model number is at the back of the devices or Serial Number is the key to getting information about the correct model of your device. You can see the serial number on the back of your device. It can also be searched in the settings of the device. for Apple products, enter the serial number here,
 
and you will get the model number of your device. You need to provide us correct model number to enjoy the best services. 

Yes, we offer repair now and pay later options to our clients. At the stage of booking, you have to choose an installments payment option. You can also call our agents to get information. 

No, screen replacement has nothing to do with the device's data. You will lose your data if the device's data storage is damaged for any reason.

The warranty generally covers manufacturing defects or malfunctions that occur during normal use, but it does not cover damages due to improper handling, accidents, or environmental factors such as Physical Damage and Liquid exposure.

Many common repairs like screen replacement or battery issues are completed the same day by pikcup and delivery or Onsite service.  Complex or motherboard repairs may take time after diagnosis, and we always inform you before proceeding.

Yes. You can use our Quick Fix form or WhatsApp to share your device issue. Our team will review the details and contact you with an estimated repair solution as quickly as possible.

No. 800fixing is an independent professional repair service provider and is not affiliated with Apple or other brands. This allows us to offer flexible, cost-effective repair solution.

Yes. We offer warranty on every repairs, depending on the type of service and parts used. Warranty terms are shared clearly before job confirmation.

Yes. We specialize in professional data recovery from laptops, MacBooks, HDDs, and SSDs—even when devices burned partially.

We are conveniently located near Al Qiyadah Metro Station in Abu Hail, Dubai, making it easy for customers across Dubai—especially metro users—to reach us.

Yes. We provide pickup and delivery services across Dubai, Sharjah, Ajman, Abu Dhabi, Fujairah, Ras Al Khaimah, and Umm Al Quwain, subject to availability. This helps customers save time and avoid traffic during working days.

Use the Quick Fix form on this page - Chat with us on WhatsApp - or  Call us - Our team will guide you through the next steps.