Why I Started WPML Support
On August 14, 2025, WPML made a decision that left thousands of their customers stranded. Without any advance warning, they completely removed their Contractors system and Job Board, citing “very low usage” as the reason.
The Problem This Has Created
This sudden removal has created several critical issues for WPML customers:
No Official Contractor Directory: WPML completely removed the Contractors page that listed official external professionals. Customers who need help beyond basic support can no longer find qualified WPML specialists.
No Job Posting System: Businesses can no longer post WPML-related projects or find professional developers for custom multilingual WordPress solutions.
Support Bottleneck: With WPML’s notoriously slow response times on their own support system, customers are left with nowhere to turn for urgent multilingual website issues.
The Solution: Professional WPML Support
Recognising this gap in professional WPML support, I launched WPML Support to provide what WPML customers desperately needed:
- Fast Response Times – Issues diagnosed within hours, not days or weeks
- Professional Expertise – Years of hands-on WPML experience across hundreds of projects
- Emergency Support – Critical issues resolved quickly when your business depends on it
- Transparent Pricing – Fixed-price solutions with no hidden costs
My WPML Background
I have worked with WPML since the beginning and became one of the first official external Contractors back in 2011. Over the past almost 15 years I have helped hundreds upon hundreds of companies and individuals with their WPML issues, ranging from configuration to integration to theme/plugin internationalisation to full custom development solutions, and everything in between!
Before WPML removed their contractor system, I was helping customers through their official channels.
When that support network disappeared overnight, I knew WPML customers needed a reliable alternative for professional multilingual WordPress support: WPML Support.
Commitment to WPML Customers
WPML Support exists to fill the void left by WPML’s decision. Whether you need emergency troubleshooting, custom development, or comprehensive multilingual site setup, you’ll get the professional support you deserve with response times that actually matter for your business.
Your multilingual WordPress site is too important to wait days or weeks for help.
