Site Care

Pay No Attention to the Man Behind the Curtain

He’s just here to make sure everything is running smoothly.

Everybody could use someone behind the scenes, quietly working their magic to bring together all the disparate seams of things into alignment and make sure the engine keeps running. Managing a website seems like an easy gig, but there are many details to oversee and every once in a while, the entire thing does a back-flip right onto its face and someone has to set things right.

That’s where we come in. WP Mechanic provides services that nail the details and keep your site running in the right direction. If your site tries to do a back-flip and falls flat, we’ll be right there to pick it up, dust it off, and super-glue the cracks.

Mountains in the background.

Features

Standard

Full Service

Priority

We’ll help you keep the lights on and the engine running.

$100 per Month

– –   OR   – –

$1100 per Year

All the power of a standard plan & we’ll handle the small stuff for you.

$200 per Month

– –   OR   – –

$2200 per Year

We’re your man behind the curtain, wizarding away your worries.

$400 per Month

– –   OR   – –

$4400 per Year

  • Site Tune-Up We conduct an initial tune-up to make sure everything is updated, running properly, and to identify potential trouble spots.
  • Website Backup We keep a running backup of your entire website (files and database) in the cloud. This can be retrieved, reloaded, or migrated by request.
  • Malware Scanning & Cleanup Using a combination of plugins and services, we keep a close eye on your files in order to respond as quickly as possible if an attack or hack occurs.
  • Managed WordPress Updates We keep your WordPress site (core, themes, and available plugins) up to date and oversee updates to make sure they don’t cause problems.
  • Emergency Triage Support If your site goes down, we do our best to respond and get it working again within 24 hours. If the root cause is not easily solvable, we can act as your advocate for hosting support.
  • WordPress Support Got a question about WordPress? Something funny happening on your site and you want to know why? We will do our best to get an answer to you.
  • Website Migration Need to move your site to a new host? We can do that for you! We will manage the migration through each step and verify everything is working on the other side.
  • Uptime Monitoring We monitor your site using uptime services that let us know the second something happens so errors can be fixed quickly.
  • Monthly Site Report A comprehensive report generated and sent each month to let you know how your site is doing!
  • Image Optimization We provide access to the WP Compress service to optimize your images for faster and better delivery.
  • Plugin Access: ACF PRO Advanced Custom Fields is a leading standard for creating custom fields and functionality in WordPress. We provide access based on custom work, tweaks, or fixes required as well as by request.
  • Plugin Access: WP Rocket WP Rocket is one of the best WordPress caching plugins in the industry. This is normally installed as part of our tune-up or by request.
  • Plugin Access: FlyingPress FlyingPress is a fantastic caching and optimizing plugin. A great alternative to WP Rocket. This is normally installed for Site Care plans as needed.
  • Plugin Access: Gravity Forms A very popular forms plugin for WordPress, Gravity offers an easy-to-use interface and loads of customization options, conditionals, and routing. We can install this per request.
  • Website Staging by Request Full Service & Priority Plans: Have changes or updates you need to make that require a separate copy of your site in a staging area? We can set that up for you.
  • Development & Task Hours Full Service & Priority Plans: Up to 2 hours per month for WordPress development and small tasks are provided. We are adept at site modifications and custom build work.
  • Priority Service Priority Plan: Support tickets, questions, and emergency triage take priority over basic plan support upon receipt.
  • eCommerce Support Priority Plan: We provide WooCommerce support and can troubleshoot most eCommerce systems to recommend solutions.
Get Started Today!

Standard

We’ll help you keep the lights on and the engine running.

$100 per Month

– –   OR   – –

$1100 per Year

  • Daily Website Backup
  • Managed WordPress Updates
  • Malware Scanning & Cleanup
  • Free Site Tune-Up
  • Emergency Triage Support
  • WP Rocket or FlyingPress Plugin Install
  • Basic WordPress Support
  • Monthly Site Report
  • Uptime Monitoring

Full Service

All the power of a standard plan & we’ll handle the small stuff for you.

$200 per Month

– –   OR   – –

$2200 per Year

  • Includes
    Standard
    Plan Features plus…
  • 2 Development & Task Hours / Month
  • Advanced WordPress Support

Priority

We’re your man behind the curtain, wizarding away your worries.

$400 per Month

– –   OR   – –

$4400 per Year

  • Includes
    Standard & Full Service
    Plan Features plus…
  • Priority Service
  • eCommerce Support

Plan Features in Detail

  • Site Tune-Up

    We conduct an initial tune-up to make sure everything is updated, running properly, and to identify potential trouble spots.

  • Website Backup

    We keep a running backup of your entire website (files and database) in the cloud. This can be retrieved, reloaded, or migrated by request.

  • Malware Scanning & Cleanup

    Using a combination of plugins and services, we keep a close eye on your files in order to respond as quickly as possible if an attack or hack occurs.

  • Managed WordPress Updates

    We keep your WordPress site (core, themes, and available plugins) up to date and oversee updates to make sure they don’t cause problems.

  • Emergency Triage Support

    If your site goes down, we do our best to respond and get it working again within 24 hours. If the root cause is not easily solvable, we can act as your advocate for hosting support.

  • WordPress Support

    Got a question about WordPress? Something funny happening on your site and you want to know why? We will do our best to get an answer to you.

  • Website Migration

    Need to move your site to a new host? We can do that for you! We will manage the migration through each step and verify everything is working on the other side.

  • Uptime Monitoring

    We monitor your site using uptime services that let us know the second something happens so errors can be fixed quickly.

  • Monthly Site Report

    A comprehensive report generated and sent each month to let you know how your site is doing!

  • Image Optimization

    We provide access to the WP Compress service to optimize your images for faster and better delivery.

  • Plugin Access: ACF PRO

    Advanced Custom Fields is a leading standard for creating custom fields and functionality in WordPress. We provide access based on custom work, tweaks, or fixes required as well as by request.

  • Plugin Access: WP Rocket

    WP Rocket is one of the best WordPress caching plugins in the industry. This is normally installed as part of our tune-up or by request.

  • Plugin Access: FlyingPress

    FlyingPress is a fantastic caching and optimizing plugin. A great alternative to WP Rocket. This is normally installed for Site Care plans as needed.

  • Plugin Access: Gravity Forms

    A very popular forms plugin for WordPress, Gravity offers an easy-to-use interface and loads of customization options, conditionals, and routing. We can install this per request.

  • Website Staging by Request

    Full Service & Priority Plans: Have changes or updates you need to make that require a separate copy of your site in a staging area? We can set that up for you.

  • Development & Task Hours

    Full Service & Priority Plans: Up to 2 hours per month for WordPress development and small tasks are provided. We are adept at site modifications and custom build work.

  • Priority Service

    Priority Plan: Support tickets, questions, and emergency triage take priority over basic plan support upon receipt.

  • eCommerce Support

    Priority Plan: We provide WooCommerce support and can troubleshoot most eCommerce systems to recommend solutions.
Get Started Today!

Frequently Asked Questions

  • What information will I need after signing up?

    Once you fill out the sign up form, we will contact you for additional information including the WordPress admin username and password for your site, hosting company name and website, and hosting username and password (or appropriate hosting panel account info). Additionally, if you would like to include additional support contacts for your site, you can let us know. Please feel free to ask us about any of the information we are requesting and where you might be able to find it at [email protected].

  • How soon can you begin caring for my site?

    Once we receive your signup e-mail, we will review the information and send you an e-mail to obtain necessary credentials. If this occurs in our normal operating window, we can begin support services within 1-2 hours. Outside of the window, signup may complete the next morning.

  • How do I pay?

    Once information for your site has been received and reviewed to make sure everything is working, we will send you an e-mail with a payment link.

  • How do I obtain support?

    We have a Support Contact Form on the website or you may e-mail us at [email protected] or call us at (406) 813-0580. Normal support hours are Monday through Saturday 9AM-5PM MST.

  • What if an update breaks my site?

    We closely monitor your website when updating plugins, themes, or WordPress core to make sure that if anything breaks, we can attempt to fit the issue, roll back the update, or restore a site backup if necessary. If a plugin or theme is broken or no longer supported, we will contact you to find the best way to move forward.

  • What if my site gets hacked?

    If we detect that your site has been compromised or that malware has been installed, we will do out very best to remedy the situation.

  • Can I change plans after signing up?

    Absolutely, simply let us know which plan you would like to switch to and we will handle it on our end.

  • How do I cancel my service?

    If you’d like to cancel your site care plan, please email us at [email protected]. We will cancel your service and refund any unused portion of that month’s payment. If you are within the first 30 days of service, we will refund 100% of your purchase.

  • I have more questions, who do I talk to?

    Please feel free to send us a message at any time through our Contact Form, e-mail us at [email protected], or give us a call at (406) 813-0580.
Get Started Today!