Object Wphd_Model_Message

The message object contains information about a single message, for example, it can be a single email imported from your inbox or a message sent using submit ticket form.

  $message = new Wphd_Model_Message(100);
  echo $message->exists() . PHP_EOL;
  echo $message->title . PHP_EOL;

Properties

• id – (int) unique number assigned to the message
• source – (int) how the ticket was received – 1: email import, 2: submit ticket form (private), 3: submit ticket form (public)
• thread_id – (int) ID of the thread to which the message belongs to
• user_id – (int) ID of a user who submitted the message
• agent_id – (int) ID of an agent who submitted the message or NULL if the message was not sent by the agent
• type – (int) message type, one of 1: received, 2: note, 3: draft, 4: sent, 5: private, 6: trashed
• message_id – (string) uniquely generated message id
• created_at – (date) date when the message was created
• title – (string) message title
• from_name – (string) sender name
• from_email – (string) sender email
• to_name – (string) receiver name
• to_email – (string) receiver email
• body_text – (string) message content in plain text format
• body_html – (string) message content in HTML format

Methods

• delete() – deletes message from DB
• exists() – checks if message exists
• save() – saves message data in DB
• toArray() – returns all information about the message in an associative array