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Viewing 15 replies - 1 through 15 (of 20 total)
  • Thread Starter wordpresssam

    (@wordpresssam)

    https://snipboard.io/iFjXHQ.jpg he’s been charged twice and “issue an Auth” is unticked.

    Thread Starter wordpresssam

    (@wordpresssam)

    Hi @babylon1999

    Thanks for your reply, that is already unticked and it just happened again today, I’ve looked everywhere to refund the buyer faster than 7 days. 🙁

    So frustrating 🙁

    Thanks,

    Sam

    Thread Starter wordpresssam

    (@wordpresssam)

    Hi there,

    Thanks for your response, I have done the recommend things

    Its happened again to a customer, its come up as failed as they put the wrong address in but still charged him and then the refund takes a week to go back to him, this is really affecting my business here.

    Why if its failed does it still charge him for a week?

    This really needs to be fixed.

    Thanks,

    Sam

    Thread Starter wordpresssam

    (@wordpresssam)

    Ok perfect thank you!

    Thread Starter wordpresssam

    (@wordpresssam)

    Hi there,

    First of thanks all for helping!

    Using Woocommerce payments, so found out it does automatically refund them but not for like a week which really isn’t ideal, just need it to refuse payment if the postcode/zipcode isn’t correct.

    Screenshot of order: https://snipboard.io/ASsR5n.jpg

    Here’s the code:

    `
    ### WordPress Environment ###
    
    WordPress address (URL): https://healthvie.com
    Site address (URL): https://healthvie.com
    WC Version: 7.2.0
    REST API Version: ✔ 7.2.0
    WC Blocks Version: ✔ 8.9.2
    Action Scheduler Version: ✔ 3.4.0
    Log Directory Writable: ✔
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 8.0.26
    PHP Post Max Size: 128 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.64.0
    OpenSSL/1.1.1n
    
    SUHOSIN Installed: –
    MySQL Version: 10.5.17-MariaDB-1:10.5.17+maria~deb11-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 7.2.0
    WC Database Prefix: GWHvIllj
    Total Database Size: 7.57MB
    Database Data Size: 5.35MB
    Database Index Size: 2.22MB
    GWHvIlljwoocommerce_sessions: Data: 0.16MB + Index: 0.02MB + Engine InnoDB
    GWHvIlljwoocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    GWHvIlljwoocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GWHvIlljwoocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    GWHvIlljwoocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GWHvIlljwoocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    GWHvIlljwoocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    GWHvIlljwoocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    GWHvIlljwoocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GWHvIlljwoocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    GWHvIlljwoocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GWHvIlljwoocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GWHvIlljwoocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    GWHvIlljwoocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GWHvIlljactionscheduler_actions: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
    GWHvIlljactionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GWHvIlljactionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GWHvIlljactionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
    GWHvIlljaiowps_debug_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GWHvIlljaiowps_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GWHvIlljaiowps_failed_logins: Data: 0.22MB + Index: 0.34MB + Engine InnoDB
    GWHvIlljaiowps_global_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GWHvIlljaiowps_login_activity: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GWHvIlljaiowps_login_lockdown: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    GWHvIlljaiowps_permanent_block: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GWHvIlljcommentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    GWHvIlljcomments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    GWHvIlljlinks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GWHvIlljnextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GWHvIlljnextend2_section_storage: Data: 0.03MB + Index: 0.06MB + Engine InnoDB
    GWHvIlljnextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GWHvIlljnextend2_smartslider3_sliders: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    GWHvIlljnextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GWHvIlljnextend2_smartslider3_slides: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
    GWHvIlljoptions: Data: 3.28MB + Index: 0.08MB + Engine InnoDB
    GWHvIlljpostmeta: Data: 0.17MB + Index: 0.09MB + Engine InnoDB
    GWHvIlljposts: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
    GWHvIlljtermmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    GWHvIlljterms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    GWHvIlljterm_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GWHvIlljterm_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    GWHvIlljusermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    GWHvIlljusers: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    GWHvIlljwc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
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    GWHvIlljwc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GWHvIlljwc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    GWHvIlljwc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    GWHvIlljwc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    GWHvIlljwc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    GWHvIlljwc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    GWHvIlljwc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GWHvIlljwc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    GWHvIlljwc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    GWHvIlljwc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    GWHvIlljwpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    ### Post Type Counts ###
    
    attachment: 32
    custom_css: 1
    customize_changeset: 4
    nav_menu_item: 6
    page: 9
    post: 2
    product: 13
    revision: 21
    shop_coupon: 4
    shop_order: 2
    wpforms: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (13) ###
    
    All In One WP Security: by All In One WP Security & Firewall Team – 5.1.4
    IONOS Performance: by IONOS – 1.2.3
    Smart Slider 3: by Nextend – 3.5.1.12
    TikTok: by TikTok – 1.0.13
    Under Construction: by WebFactory Ltd – 3.95
    Use Any Font: by Dnesscarkey – 6.2.98
    Widget Options: by Widget Options Team – 3.8.9.1
    WooCommerce Payments: by Automattic – 5.1.2 (update to version 5.2.0 is available)
    WooCommerce PayPal Payments: by WooCommerce – 2.0.1
    WooCommerce: by Automattic – 7.2.0
    WPForms Lite: by WPForms – 1.7.8
    WPvivid Plugins Pro: by wpvivid.com – 2.2.11
    WPvivid Backup Plugin: by WPvivid Team – 0.9.80
    
    ### Inactive Plugins (0) ###
    
    
    ### Must Use Plugins (1) ###
    
    1&1 Product Subdomain: by 1&1 – 1.1.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ✔
    Order datastore: WC_Order_Data_Store_CPT
    
    ### WC Pages ###
    
    Shop base: #8 - /shop
    Cart: #9 - /cart
    Checkout: #10 - /checkout
    My account: #11 - /my-account
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: GeneratePress
    Version: 3.2.2 (update to version 3.2.4 is available)
    Author URL: https://tomusborne.com
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: –
    Shop country code: GB
    WooCommerce currency supported: ✔
    Advanced Card Processing available in country: ✔
    Pay Later messaging available in country: ✔
    Webhook status: –
    Vault enabled: –
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Tracking enabled: –
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ✔ Next scheduled: 2022-12-22 12:13:02 +00:00
    Options: ✔
    Notes: 52
    Onboarding: skipped
    
    ### WooCommerce Payments ###
    
    Version: 5.1.2
    Connected to WPCOM: Yes
    Blog ID: 212901011
    Account ID: acct_1M9SQhFqgFnFPHST
    
    ### Action Scheduler ###
    
    Canceled: 1
    Oldest: 2022-12-12 10:31:56 +0000
    Newest: 2022-12-12 10:31:56 +0000
    
    Complete: 198
    Oldest: 2022-11-29 15:47:38 +0000
    Newest: 2022-12-21 12:33:01 +0000
    
    Pending: 7
    Oldest: 2022-12-21 16:31:10 +0000
    Newest: 2022-12-28 03:10:33 +0000
    
    
    ### Status report information ###
    
    Generated at: 2022-12-21 12:37:20 +00:00
    `
    Thread Starter wordpresssam

    (@wordpresssam)

    Hi xue28,

    Thanks for your message, I have added the screenshot of the charge, the failure and the error message.

    Can’t see any errors in the logs to upload!

    https://snipboard.io/yOhVog.jpg

    Thanks,

    Sam

    Thread Starter wordpresssam

    (@wordpresssam)

    Hi there,

    Thanks but can’t seem to edit any options, I have logged into stripe itself and there is no options to edit and you can’t seem to edit anything on woocommerce payments

    Thanks,
    Sam

    Thread Starter wordpresssam

    (@wordpresssam)

    Hi Raif,

    yeah sure thing:

    2022-04-08T10:12:45+00:00 CRITICAL Array and string offset access syntax with curly braces is no longer supported in /homepages/23/d630790689/htdocs/clickandbuilds/Healthvie/wp-content/plugins/ultimate-social-media-icons/helpers/twitteroauth/src/SignatureMethod.php on line 61
    
    2022-04-08T10:23:57+00:00 CRITICAL Array and string offset access syntax with curly braces is no longer supported in /homepages/23/d630790689/htdocs/clickandbuilds/Healthvie/wp-content/plugins/ultimate-social-media-icons/helpers/twitteroauth/src/SignatureMethod.php on line 61
    
    2022-04-08T10:24:05+00:00 CRITICAL Array and string offset access syntax with curly braces is no longer supported in /homepages/23/d630790689/htdocs/clickandbuilds/Healthvie/wp-content/plugins/ultimate-social-media-icons/helpers/twitteroauth/src/SignatureMethod.php on line 61
    
    2022-04-08T10:24:17+00:00 CRITICAL Array and string offset access syntax with curly braces is no longer supported in /homepages/23/d630790689/htdocs/clickandbuilds/Healthvie/wp-content/plugins/ultimate-social-media-icons/helpers/twitteroauth/src/SignatureMethod.php on line 61
    
    2022-04-08T10:24:57+00:00 CRITICAL Array and string offset access syntax with curly braces is no longer supported in /homepages/23/d630790689/htdocs/clickandbuilds/Healthvie/wp-content/plugins/ultimate-social-media-icons/helpers/twitteroauth/src/SignatureMethod.php on line 61
    
    2022-04-08T10:25:19+00:00 CRITICAL Array and string offset access syntax with curly braces is no longer supported in /homepages/23/d630790689/htdocs/clickandbuilds/Healthvie/wp-content/plugins/ultimate-social-media-icons/helpers/twitteroauth/src/SignatureMethod.php on line 61
    
    2022-04-08T10:25:50+00:00 CRITICAL Array and string offset access syntax with curly braces is no longer supported in /homepages/23/d630790689/htdocs/clickandbuilds/Healthvie/wp-content/plugins/ultimate-social-media-icons/helpers/twitteroauth/src/SignatureMethod.php on line 61
    2022-04-12T23:25:12+00:00 CRITICAL Uncaught Error: Call to a member function expand_user() on bool in /homepages/23/example/htdocs/clickandbuilds/example/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/replicastore/class-table-checksum-usermeta.php:163
    Stack trace:
    #0 /homepages/23/example/htdocs/clickandbuilds/example/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/replicastore/class-table-checksum-usermeta.php(73): Automattic\Jetpack\Sync\Replicastore\Table_Checksum_Usermeta->expand_and_sanitize_user_meta(Object(WP_User))
    #1 /homepages/23/example/htdocs/clickandbuilds/example/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/class-replicastore.php(1354): Automattic\Jetpack\Sync\Replicastore\Table_Checksum_Usermeta->calculate_checksum('4', '4', NULL, false)
    #2 /homepages/23/example/htdocs/clickandbuilds/example/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/class-rest-endpoints.php(432): Automattic\Jetpack\Sync\Replicastore->checksum_histogram('usermeta', 1, NULL, NULL, Array, false, '', false, false, false)
    #3 /homepages/23/example/htdocs/clickandbuilds/example/wp-includes/rest-api/class-wp-rest-server.php(1141): Automattic\Jetpack\Sync\REST_Endpoints::data_histogram(Object(WP_REST_Request))
    #4 /homepages/23/example/htdocs/clickandbuilds/example/wp-includes/rest-api/class-wp-rest-server.php(988): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/jetpack/v4/syn...', Array, NULL)
    #5 /homepages/23/example/htdocs/clickandbuilds/example/wp-includes/rest-api/class-wp-rest-server.php(414): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #6 /homepages/23/example/htdocs/clickandbuilds/example/wp-includes/rest-api.php(386): WP_REST_Server->serve_request('/jetpack/v4/syn...')
    #7 /homepages/23/example/htdocs/clickandbuilds/example/wp-includes/class-wp-hook.php(307): rest_api_loaded(Object(WP))
    #8 /homepages/23/example/htdocs/clickandbuilds/example/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array)
    #9 /homepages/23/example/htdocs/clickandbuilds/example/wp-includes/plugin.php(522): WP_Hook->do_action(Array)
    #10 /homepages/23/example/htdocs/clickandbuilds/example/wp-includes/class-wp.php(396): do_action_ref_array('parse_request', Array)
    #11 /homepages/23/example/htdocs/clickandbuilds/example/wp-includes/class-wp.php(758): WP->parse_request('')
    #12 /homepages/23/example/htdocs/clickandbuilds/example/wp-includes/functions.php(1310): WP->main('')
    #13 /homepages/23/example/htdocs/clickandbuilds/example/wp-blog-header.php(16): wp()
    #14 /homepages/23/example/htdocs/clickandbuilds/example/index.php(17): require('/homepages/23/d...')
    #15 {main}
      thrown in /homepages/23/example/htdocs/clickandbuilds/example/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/replicastore/class-table-checksum-usermeta.php on line 163
    Thread Starter wordpresssam

    (@wordpresssam)

    Hi yeah sure

    QMNJBKIQ

    Thanks,
    Sam

    Thread Starter wordpresssam

    (@wordpresssam)

    Any photo I try still becomes smaller in the slider “/

    Thread Starter wordpresssam

    (@wordpresssam)

    Hi Rosell

    Thanks very much for the reply.

    I’m definitely doing something wrong

    I have tried
    RewriteCond %{REQUEST_FILENAME} -f
    RewriteRule ^uploads/2018/02 – [L]

    and
    RewriteRule ^uploads/2019/04/hands\.jpg – [L]
    RewriteRule ^uploads/2019/04/hands.jpg – [L]
    RewriteRule ^https://cdn.example.com/wp-content/uploads/2019/04/hands.jpg – [L]

    All in wp content htaccss. above # BEGIN WebP Express and below

    Sorry noob here

    Thread Starter wordpresssam

    (@wordpresssam)

    just did a find and replace in SQL, all fine now.

    Thanks for all your help!

    Thread Starter wordpresssam

    (@wordpresssam)

    All sorted kind of now! Site loads fine but if I inspect an image it still says d3e8bkvsg91ozk.cloudfront.net

    But plugins etc… pointing to cdn.example.com

    So not sure whats going on now

    Thread Starter wordpresssam

    (@wordpresssam)

    aha so something to do with the SSL

    net::ERR_CERT_COMMON_NAME_INVALID

    Thread Starter wordpresssam

    (@wordpresssam)

    Thanks for the reply.
    The cdn version is redirecting back to my site, could that be why?

Viewing 15 replies - 1 through 15 (of 20 total)