Verdict
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Forum: Plugins
In reply to: [Identity Verification for WooCommerce] Support for Saudi ArabiaHello,
So sorry for the late reply, I never received a notification about this new question.
Yes, we support Saudi Arabian issued drivers licenses and passports. Here’s a direct link to our supported documents page: https://getverdict.com/supported-id-documents#saudi-arabiaWe also support other Middle Eastern issued ID documents. If you have any specific requirements, please feel free to contact us.
Thanks,
DylanForum: Plugins
In reply to: [Identity Verification for WooCommerce] CSS File Does Not Exist (404)Hi there,
So sorry for the late reply, WordPress.org didn’t notify me of this new post.
This issue should be resolved, but if you have any more questions or still have this issue, please contact us here: https://getverdict.com/contactThanks,
Forum: Plugins
In reply to: [Identity Verification for WooCommerce] What Features are Free?Hello,
You can sample the plugin for free with test ID checks. Learn more about test mode in our docs.This allows you to sample the customer experience, and even see how the plugin integrates with before checkout, after checkout or after user registration on your site.
However, actual ID checks are performed on our service, and to verify actual IDs, you’ll need to set up a subscription.
When you’re ready to go live with ID verification on your site, you can click the **Go Live** button in the plugin to get started.Hi Daniela,
Thanks for the quick reply.
That’s correct, the script is hosted our own CDN, so we invalidate the cache using a random number to ensure users get the latest version, because our script changes aren’t necessarily 1:1 with plugin updates.
Thanks for the hook example, we’ll implement that.
But as you stated above, Speed Optimizer doesn’t respect the version of scripts and bundles outside of the WordPressenqueue_scriptsAPI and doesn’t consider the version passed to this function that WordPress plugins and developers rely on.
I just ask that going forward your team considers respecting this argument to prevent disruptions to other plugins and our common user base. It would help keep your users from experiencing outages due to this irregular caching behavior outside of the documented WordPressenqueue_scriptsnorms.
Thanks again for the workaround.Thanks for the fast reply Georgi,
This is our listing: https://wordpress.org/plugins/identity-verification-for-woocommerce/#descriptionSpecifically with this feature enabled: https://getverdict.com/help/docs/flows/before-checkout
That feature registers a script tag via
wp_enqueue_script.However, I’ve only been able to observe the bug on WordPress instances that have installed the plugin long enough to see multiple script deployments from us.
So your developers won’t be able to reproduce the bugs without coordinating with us so we can show them how to reproduce it with a “mock” script deployment.
If the developers could reach out to us at support@getverdict.com that would be very helpful to resolve this issue for our mutual users.
Thanks.You need to pass the
priorityandnumber_of_argumentsto the hook definition as well.So this was fixed with a simple update to the
add_actionfunction:add_action( 'woocommerce_shop_order_list_table_custom_column', 'your_custom_php_function', 10, 2);Unfortunately there must have been a bug introduced since this topic was created.
Theorderis not passed to the custom action. If you attempt to add a$orderargument to the hook, a fatalToo few arguments erroris thrown.
Theglobal $the_orderis also, null. I triedglobal $the_postas well.
I filed a bug report here:
https://github.com/woocommerce/woocommerce/issues/41565Forum: Plugins
In reply to: [Identity Verification for WooCommerce] Is this only for checkout?We have released the ability to require ID verification before customers can view your store – an age gate but with actual drivers license or passport verification:
https://getverdict.com/help/docs/flows/before-viewing-store
This is helpful for merchants that need to comply with regulations mandated by Health Canada to require ID verification before customers can browse and purchase age restricted items like vapor, alcohol or cannabis.Forum: Plugins
In reply to: [Identity Verification for WooCommerce] re-send email for ID checkingHi @gilles66 ,
Thanks for the context, really appreciate it. Helps me understand your needs better.
What I recommend is instead of using the After Registration flow, is instead use the Before Checkout flow.
It may sound strange, but you have more control this way and I think you’ll actually see an increase in conversion rates.
It sounds like your site is using WooCommerce still, and with this flow enabled if the customer isn’t yet verified the product page’s checkout and cart checkout buttons will be replaced with the Verify your ID prompt until they are verified.With this flow enabled, you can also add the CSS class name
verify-id-prompton any buttons that should require ID verification before the customer can click it.
Additionally, you can hide elements from unverified customers using thehidden-until-verifiedCSS class.
More information and examples on how to use these custom CSS classes here: https://getverdict.com/help/docs/flows/before-checkout#adding-id-verification-to-any-button
How to enable this flow on your WooCommerce store: https://getverdict.com/help/docs/flows/before-checkout
Hope this helps!Forum: Plugins
In reply to: [Identity Verification for WooCommerce] re-send email for ID checkingHi @gilles66
That’s a great question. At this time we don’t allow customers to self serve ID verification because you would lose control over who can use ID verification. You could potentially see a run up of costs.
At this time it is possible to define a reminder schedule for the checks on the Shopify version.
Could you tell us more about your use case? Curious to hear at what point in the customer journey that ID verification should be required for your case.Hi,
This support forum is not actively monitored, please email support@getverdict.com for support.
However, this bug was resolved some time ago in v1.1 of the plugin.Forum: Plugins
In reply to: [Identity Verification for WooCommerce] Is this only for checkout?Hello,
This forum is not actively monitored. Please email us at support@getverdict.com for questions about the plugin and how it works.
But it sounds like perhaps your under Health Canada regulations and require ID verification before customers can actually see the products.
https://help.getverdict.com/article/7-how-to-prompt-id-verification-after-customer-registration
We have built this feature for the Shopify version of this plugin, but are looking for beta testers to try out our WooCommerce version.
If this interests you, we’d be happy to include you on it. Please contact us at support@verdict.com.Hi @vorticism
Have you updated the plugin to the latest version?
Since you have opened this issue there’s been improvements to the registration flow, and it may have solved your issue.Forum: Plugins
In reply to: [Identity Verification for WooCommerce] Issue with activationHi,
Can you share the URL of your WordPress instance with us?
It’s most likely an issue with it beginning installed before.
Other things to try:
1. Deleting the
real_id_sandbox_license_keyand thereal_id_sandbox_modeoptions in your database.
2. Reaching out to us at support@getverdict.com so we can give you 1:1 support and share details more privately.Thanks!
DylanForum: Plugins
In reply to: [Identity Verification for WooCommerce] Also having issue activating..Of course, happy to help! We’re excited to bring this to WordPress and WooCommerce and make ID verification as easy as possible and without any custom code to setup or maintain on your part.
I’ll be replying here when it’s ready, or please feel free to email me at dylan@getverdict.com for help.