Social Snap
Forum Replies Created
-
Hello Barry,
We have sent a reply to the ticket you submitted through our system. Please take a look and try the suggested solution.
Regards,
Social Snap TeamHello Jakob,
We’re aware of this issue and it will be fixed in the next plugin update. Thank you for your patience.
Forum: Plugins
In reply to: [Social Snap — Social Share Buttons & Click to Tweet] Image block errorHello Lindsey,
Thanks for reporting, we want to get this working for you.
Can you send us an email or open up a chat on our website: https://socialsnap.com/contact/
Hello,
Social Snap has that option in Settings » Advanced » Plugin Data » Remove “Powered by Social Snap” link. It has been there since the initial v.1.0.0.
Let me know if you managed to find the option.
Best,
Social Snap teamHi,
We released an update to fix this. Please update to v1.1.20 and let me know if that helped.
Hi,
We released an update to fix this. Please update to v1.1.20 and let me know if that helped.
Hi,
We released an update to fix this. Please update to v1.1.20 and let me know if that helped.
Hey,
Let me know if you’re still having the issue and send over the page link so we can check it out.
Hello,
Do you have any caching plugins? Please clean the cache and check again.
If you’re still having the issue, send us a link where we can see the issue.
Hello,
Please update to v1.1.19 and let me know if that helps.
Hello,
Please update to v1.1.19 and let me know if that helps.
Hello,
Are you using a page builder plugin? Can you send a screenshot of your admin post editor?
Hello,
Please check if you have a caching plugin installed. Clean the cache and refresh the browser cache and check again: https://www.refreshyourcache.com/en/home/
Glad to hear you’re enjoying the plugin. Thank you so much for the kind words. We really appreciate it!
Forum: Plugins
In reply to: [Social Snap — Social Share Buttons & Click to Tweet] Can’t activate licenseHello,
Did you manage to activate your license? If you’re still having issues, please submit a support request on your account page on socialsnap.com: