The Google Places API does not return owner responses, and currently, this is the only official way to display reviews. Unfortunately, it is not possible to display them within this plugin at this time.
The plugin uses the global settings via the option Settings / General / Site Language. There’s not WPML support yet.
However, language of retrieved Google reviews does not depend on this option, to show it in Spanish, you need to create a new widget (page Google Reviews / Widgets) and select Spanish in the connection modal (where you initially searched for your business).
Please let us know if you have any other questions.
If you enable weekly updates, a cron job runs once a week to update Google Places one by one. However, the job is limited to a short execution time (5 seconds by default). It updates as many places as possible within that window, and the remaining ones stay in the queue to be updated the following week.
By default, one review is displayed on mobile, so no extra settings are necessary. However, it seems that you are using a different plugin. Please let us know if your question is still relevant.
The Google location link you sent appears to have no reviews. Is that correct? If so, it is not possible to connect this place in the plugin because the business must have at least one review and a rating. This is a limitation of the Google Places API, which the plugin uses to display ratings and reviews.
At the moment, the plugin shows reviews using the public Google Places API, which can return only up to 5 reviews. The plugin also uses the old Places API, which may return some recent Google reviews, with a maximum of up to 10 reviews in total on the initial load.
However, if both methods return the same reviews, or some of the reviews overlap, the final number may be lower than 10, for example 7 or 8 reviews.
So this is a limitation of the Google Places API, not of the plugin itself.
1. Direct link to your website page where we can see and reproduce the issue;
2. Debug information from the page in wp-admin: Google Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us.
For the debug info, please use ‘Pastebin’ service.
Current reviews parent container does not have width and since the Slider is a flex based layout it uses whole available width. Please look at the screenshot below, the parent container prose-lg without width and it’s a problem:
Once added a w-full class (width: 100%) it instantly fixed the issue:
2. The second issue, it seems you’re using wrong row for the shortcode for the Slider in your page builder. JavaScript is showing like a plain text. Please make sure that you’re using a shortcode element or HTML especially to show it correctly.
Please let us know how it goes.
Thanks!
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