MatrixAddons
Forum Replies Created
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Hi @divi12 , Can you please explain a bit more about this issue may be with the proper screenshot ?
Right now the default value is 0 so you want to remove that zero and show empty instead of zero ? Or something else please explain.Hi, We have checked on our environment and the logo is appearing to the pdf. Did you add the logo from settings page ? Can you please show me the video recording so that it can be more helpful to understand the context
Forum: Reviews
In reply to: [Easy Invoice – Professional Invoice & Quote Generator] No SupportWe’re truly sorry for the trouble you faced while adding clients. Our team did receive your support request, and we understand how frustrating it must be not to get a timely response. We take feedback like yours seriously, and we’re actively working to improve both the product and our support response times.
Please reach out to us again at our support, so we can prioritize your case and resolve the issue as quickly as possible. Your experience matters to us, and we want to make things right.
Hello @keats7933 Did you check this feature from Settings -> Quotes!
https://prnt.sc/RbUpPPtNDPHp
If this is not working for you, can you please let me know bit more so that we can integrate it in next possible version.Hello @jska
Apologies for the delayed response due to the timezone difference. We’ve already replied to your email from wpmatrixaddons@gmail.com—please check and let us know.Since this forum is for free products, we can’t discuss premium-related features here as per WordPress support guidelines. If you need further assistance, feel free to email us. We’re happy to help!
Forum: Plugins
In reply to: [Easy Invoice – Professional Invoice & Quote Generator] Meta BoxesHello, This feature is not available at the moment, if you need, please describe bit more , so that we will add it in next version
- This reply was modified 1 year, 5 months ago by MatrixAddons.
Hello, @ashkael We fix the issue and release new version. Please check once
Forum: Plugins
In reply to: [Easy Invoice – Professional Invoice & Quote Generator] Emails not sentThe automatic quote expiration feature is live now! Please check the latest version once!
Could you please check whether email feature is working on your website by using this Check and Log email plugin ( https://wordpress.org/plugins/check-email/ ) ?
Hi @senuthyasidigital ,
Could you please let me know the error from log. You can enable error log by editing/adding the following code to the wp-config.phpdefine('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);Then reproduce the issue and you will find the log on wp-content/debug.log file
Hello @shahzaib190 !
Could you please clarify your query? I’m having trouble understanding it fully. Since the generated PDF is just a PDF, it won’t contain any div or html elements. If you could explain your question in more detail, I’d be happy to assist you further.- This reply was modified 1 year, 6 months ago by MatrixAddons.
Forum: Plugins
In reply to: [Easy Invoice – Professional Invoice & Quote Generator] Emails not sentThe automatic quote expiration feature has already been developed and will be available in the next update very soon.
Hello @ashkael Sorry for late reply. We just checked the email option. We have checked on visual and code level both seems fine on our end. Could you please check the following screenshoots?
Code Level:Visual Level:
If your editor behaves differently, it would be helpful if you could share a screen recording so we can assist you in resolving the issue.
- This reply was modified 1 year, 6 months ago by MatrixAddons.
Forum: Plugins
In reply to: [Easy Invoice – Professional Invoice & Quote Generator] Emails not sentCould you please check whether email feature is working on your website by using this Check and Log email plugin ( https://wordpress.org/plugins/check-email/ ) ?
Thank you for your suggestions. We’ve updated the icon color as per your feedback. Regarding the menu, we are planning to make this plugin a bit different with more feature-related document coming soon. That’s why we’ve added it to the sidebar. We will consider placing it under the settings menu in the near future or provide an option for users to move the menu themselves.