markonikolic
Forum Replies Created
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Hi Mollie,
Really sorry to hear about your experience with Imagify. What you have described is definitely not something that would normally happen, and we’d love to make things right for you.
We have already traced your support ticket and provided you with the first steps you need to take in order for us to better understand the nature of this issue and assist you further.
Please make sure to follow up with our support team as we really want to iron this out for you!
We really appreciate your cooperation on this matter, and do hope to turn your experience around.
Best Regards,
MarkoHi @ogi420
Can you precise if the size is larger per image or it doubles the size of your disk usage?
If it’s about image size, it is caused by WebP, as, sometimes, it can be larger than the original format. You might try optimizing images in Aggressive compression level, which should help.
If it’s about disk usage, Imagify will create a backup for each image (if the option is active, and it is by default), plus will create WebP version for each image (and thumbnail) if feature is active in Imagify Settings.
This would affect your disk space.
Let me know if you need any further assistance, I am happy to help.
Best Regards
Hey @toppdeckel
This will do the trick for single posts:
single .site-main > article > .entry-footer { border-top: 0px; }Hey @swagatam1975,
Happy to hear it worked!
In case it happen again, feel free to let me know so we can check and assist further 😉
Cheers!
Hey there,
This is quite strange as I have checked your image and it looks normal. Is there any chance to send us the original image (the one that is 96kB) so I could test on my end?
Cheers
Forum: Fixing WordPress
In reply to: Configuração de data nos postsHey,
Did you make any changes in theme files? It looks like there is something wrong with the usage of
the_date()function.Also, did you make changes in Date Format Settings? If so, can you tell me how your date format looks like?
Cheers!
Hey,
My logic was that the image was affected by LazyLoad system which caused the problem.
Could you share the URL (with LazyLoad turned on) so I could check it in action?
Thanks!
Hi,
If there is a problem with specific images/pages only, and not general issue in plugin functionality, there are two ways to resolve it.
1. Better one would be to deactivate LazyLoad for problematic (set of) images.
2. You can deactivate LazyLoad for specific pages only, for those that are problematic.
You can find information about how to do this in our FAQ section – https://wordpress.org/plugins/rocket-lazy-load/#faq
If you need help implementing the code, feel free to let me know.
Best Regards,
Forum: Plugins
In reply to: [SAM Pro (Free Edition)] WP Rocket compatibilityHey,
Would it be helpful if I provide you a copy of WP Rocket? You can contact me via marko@wp-rocket.me for details, so we can work together on the issue 😉
Cheers,
Forum: Plugins
In reply to: [SAM Pro (Free Edition)] WP Rocket compatibilityHey,
Sorry for bumping, I’m just following up to see if you had a chance to read my message and see if it’s possible to resolve the problem 😉
Cheers,
Forum: Themes and Templates
In reply to: updating to wordpress 4.0Hi, Open Web Root (public_html/www) and you should zip whole site and download that file.
Forum: Themes and Templates
In reply to: [Travelify] How to modify the Footer "Copyright"You shouldn’t be able to access it that way, but you can use WPIde plugin. Install it and you will be able to see Ne menu item in Admin panel. Go to that page and you will be able to open this file.
Forum: Themes and Templates
In reply to: [Travelify] How to modify the Footer "Copyright"Hi,
You should be able to see and edit here: travelify\library\structure\footer-extensions.php
Forum: Themes and Templates
In reply to: Twenty Fourteen Navigation TreeHi, Go to Appearance –> Menus and you should have Categories box with a list of all of them. If you can’t see it, check Screen Settings on the top right area of that page, open that tab and mark Categories. I guess that is the issue, but let me know if I am wrong.
Forum: Themes and Templates
In reply to: updating to wordpress 4.0Hi,
You should update without fear of breaking things. It’s important to keep things up to date.
You should create files and database backup before doing this anyway. The best way would be to connect via FTP and download all files (or via Files manager from cpanel) as well as to create db backup via phpmyadmin.
You can use this plugin https://wordpress.org/plugins/wp-db-backup/ to create database backup as well.