kai

thanks for making it clear!
the confusion comes from the settings explanation for me.
if i uncheck the “delete local backups” option then for me it is clear that local backups will never be deleted and the server space would be exceeded quickly.
maybe the further explanation with the plugin is difficult for non english speakers to understand >> (and no locally stored files will be deleted in response to any retention rules).
best wishes, kai

• This reply was modified 1 year ago by kai.

hi @vupdraft
thanks again for your explanation!
but actually i am still confused.
i have over a dozen websites and i used to check that object. and always only the max number (retention limit) of backups are being kept on the local!! server.
now you say that if i uncheck it the same thing happens.
i also must say that the help text in the plugin is not very clear (to me):
>>Check this to delete any superfluous backup files from your server after the backup run finishes (i.e. Whilst this option is unchecked, files sent to remote storage will also remain stored locally, and no locally stored files will be deleted in response to any retention rules).<<
thanks again for clarifying! kai

i unchecked and now one backup stays in the folder.
but i would like to have older backups deleted automatically. otherwise the server will overflow soon…

hi george,
thanks so much for coming back to quickly!
i spend hours trying everything i know. of course browser caches and wordpress caches deleted againg and again.
i never experienced this before. only in safari ok. all others the css is being ignored completely.
i am switching from another read more plugin – so i really want to stick with yours now…
to have this button consistent with other buttons on the website i need a certain look. (border all around with some padding).
so im stuck right now. what else can i try?
thanks again and have a great day! kai

the chat support does not work at all 🙁
mainly i need to know what plugin we bought. i need the pro version 3.x 
did we buy something else?
1 x Silver 1 (Ref Number: 195732698 )
i cannot download it again. there is nothing do download in our account….

also i have to write here. the chat does not work on your webpage and my emails are not reaching you. what else to do?

please help!

• This reply was modified 1 year, 1 month ago by kai.

Hi @iturtle,

load hidden data after page load that option load hidden content after page load, so when google both visit the page it could not see your hidden content.
That option not included on our Free version

so there are several paid versions. is this option included in the silver option? i cant see it on your website. thanks!

the chat support does not work at all 🙁
mainly i need to know what plugin we bought. i need the pro version 3.x 
did we buy something else?
1 x Silver 1 (Ref Number: 195732698 )