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Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter highlyresponsivetech

    (@highlyresponsivetech)

    Hi Mircea, I tested this on a few other sites and did not get the same results, so it does seem to be some other plugin causing the weird behavior. Thanks for your quick response!

    Thread Starter highlyresponsivetech

    (@highlyresponsivetech)

    It’s hard to imagine that any of the plugins on the site are doing that in, but I will try again on another site without any plugins active. The only potential plugin I can see that might interfere would be Wordfence, but I’ll give it a go on another site with all plugins deactivated. If it’s still happening, I’ll send a Loom or something of it happening.

    I had the same issue on only one of many sites and somehow deactivating and reactivating a few plugins fixed it. Tried everything else suggested and nothing worked. Cleared cache at local, Cloudflare, and server level, tried on many different browsers, rolled back WP, etc. Some magic happened by deactivating and reactivating one of 3 plugins which I’m not sure I can identify at this point since I cannot recreate the issue.

    @jeroenrotty I’ve experienced this issue on a few of my sites as well and it didn’t just happen with that one Yoast update. It has happened with multiple Yoast updates and several sites as well – for example, fernandmaple.com and shesaved.com. It just happened to shesaved.com on the latest update from 19.12 to 19.13. Re-saving permalinks fixes it every time but it has happened, but the only commonality between the sites of when this happens is a Yoast update. Most of the sites I’ve noticed this on are Genesis themes, but not every single one. I can assure you that I know of other people with this problem as well.

    I agree with the feedback from others. Some images appear more pixelated or blurry than what I desire (or my clients desire) now with the “smart” optimization automatically enabled. I would like to see the ability to choose the optimization level again. For now, I’ve stopped using Imagify on any new sites and uninstalled it on a few others until this issue can be corrected. Do you have a timeline on when this will be fixed @wp_media ?????

    Thread Starter highlyresponsivetech

    (@highlyresponsivetech)

    Updating WC and WP and all plugins to the latest versions did not fix the problem nor fix or create any PHP errors. I did not try updating PHP to 7.4, but figured out that it was a problem not executing due to being implemented via the Code Snippets plugin. When removed from the Code Snippets plugin environment and implemented directly in the child theme functions.php file, the custom code called via the woocommerce_order_item_meta_start hook worked as expected.

    Thread Starter highlyresponsivetech

    (@highlyresponsivetech)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://nerding.org
    Site address (URL): https://nerding.org
    WC Version: 6.4.1
    REST API Version: ✔ 6.4.1
    WC Blocks Version: ✔ 7.2.2
    Action Scheduler Version: ✔ 3.4.0
    WC Admin Version: ✔ 3.3.2
    Log Directory Writable: ✔
    WP Version: ❌ 5.9.3 - There is a newer version of WordPress available (6.0)
    WP Multisite: –
    WP Memory Limit: 786 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: ✔
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.25 (Debian)
    PHP Version: 7.3.33-1+0~20211119.91+debian9~1.gbp618351
    PHP Post Max Size: 64 MB
    PHP Time Limit: 899
    PHP Max Input Vars: 3000
    cURL Version: 7.52.1
    OpenSSL/1.0.2u
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.1.48-MariaDB-1~stretch
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 6.4.1
    WC Database Prefix: wp_
    Total Database Size: 1311.59MB
    Database Data Size: 1274.13MB
    Database Index Size: 37.46MB
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    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.14MB + Index: 0.17MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 1.52MB + Index: 0.56MB + Engine InnoDB
    wp_wc_order_stats: Data: 1.52MB + Index: 0.42MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
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    wp_wpr_rucss_resources: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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    ### Post Type Counts ###
    
    acf-field: 107
    acf-field-group: 10
    attachment: 1522
    custom_css: 3
    elementor_icons: 1
    elementor_library: 197
    groups: 6
    kt_reviews: 1
    nav_menu_item: 17
    oembed_cache: 401
    page: 74
    post: 90
    product: 103
    product_variation: 137
    revision: 1655
    shop_coupon: 29
    shop_order: 1127
    shop_order_refund: 175
    ufaq: 42
    wp_global_styles: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (50) ###
    
    Gravity Forms: by Gravity Forms – 2.6.1
    Advanced Custom Fields PRO: by Delicious Brains – 5.12.2
    Akismet Anti-Spam: by Automattic – 4.2.4
    Catch IDs: by Catch Plugins – 2.5
    Code Snippets: by Code Snippets Pro – 2.14.3
    Deposits For WooCommerce: by Tyche Softwares – 2.6.0
    Easy WP SMTP: by wpecommerce
    alexanderfoxc – 1.4.7
    
    Ele Custom Skin Pro: by Dudaster.com – 3.2.3
    Ele Custom Skin: by Dudaster.com – 3.1.5
    Elementor Pro: by Elementor.com – 3.6.5
    Elementor: by Elementor.com – 3.6.5
    Essential Addons for Elementor - Pro: by WPDeveloper – 5.1.0
    Essential Addons for Elementor: by WPDeveloper – 5.1.1
    EWD Premium Helper: by Etoile Web Design – 0.0.19
    Gravity Forms Mailchimp Add-On: by Gravity Forms – 5.0
    Gravity Forms Partial Entries Add-On: by Gravity Forms – 1.7
    Gravity Forms Polls Add-On: by Gravity Forms – 3.9
    Gravity Forms Signature Add-On: by Gravity Forms – 4.2
    Gravity Forms Survey Add-On: by Gravity Forms – 3.7
    Gravity Forms User Registration Add-On: by Gravity Forms – 5.0
    Gravity Forms Zapier Add-On: by Gravity Forms – 4.2
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    Insert Headers and Footers: by WPBeginner – 1.6.0
    LoginPress Pro: by WPBrigade – 2.5.1
    LoginPress - Customizing the WordPress Login Screen.: by WPBrigade – 1.6.0
    Mailchimp for WooCommerce: by Mailchimp – 2.6.2
    MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 4.78
    PowerPack Pro for Elementor: by Team IdeaBox - PowerPack Elements – 2.8.2
    Premium Addons for Elementor: by Leap13 – 4.9.10
    Premium Addons PRO: by Leap13 – 2.7.8
    RafflePress Pro: by RafflePress – 1.10.0
    Recently Registered: by Mika Epstein – 3.4.4
    Redirection: by John Godley – 5.2.3
    ShortPixel Image Optimizer: by ShortPixel – 4.22.9
    SVG Support: by Benbodhi – 2.4.2
    Tawk.to Live Chat: by Tawkto – 0.7.1
    Ultimate FAQ - WordPress FAQ and Accordion Plugin: by  – 2.1.11
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 2.22.11.25
    
    User Role Editor: by Vladimir Garagulya – 4.61.2
    User Switching: by John Blackbourn & contributors – 1.5.8
    Challan - PDF Invoice & Packing Slip for WooCommerce: by WebAppick – 3.3.31
    WooCommerce Customer/Order/Coupon CSV Import Suite: by SkyVerge – 3.9.2
    WooCommerce Stripe Gateway: by WooCommerce – 6.3.0
    WooCommerce Mailchimp Pro: by Saint Systems – 2.4.4
    WP WooCommerce Mailchimp: by Saint Systems – 2.4.9
    WooCommerce Waitlist: by Neil Pie – 2.3.2
    WooCommerce: by Automattic – 6.4.1 (update to version 6.5.1 is available)
    Yoast SEO: by Team Yoast – 18.6
    WP Rocket: by WP Media – 3.11.0.5
    YITH WooCommerce Points and Rewards Premium: by YITH – 3.8.0
    
    ### Inactive Plugins (0) ###
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    object-cache.php: Object Cache Pro (Drop-in)
    
    ### Must Use Plugins (1) ###
    
    Object Cache Pro (MU): by Rhubarb Group – 1.14.5
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: course (course)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #22639 - /shop/
    Cart: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
    Checkout: #12743 - /checkout/
    My account: ❌ Page does not contain the [woocommerce_my_account] shortcode.
    Terms and conditions: #5410 - /policy-terms-and-conditions/
    
    ### Theme ###
    
    Name: Nerding Hello Elementor Child
    Version: 1.0.1
    Author URL: https://elementor.com/
    Child Theme: ✔
    Parent Theme Name: Hello Elementor
    Parent Theme Version: 2.5.0
    Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: hello-theme-child-master/woocommerce/emails/customer-completed-order.php
    
    ### Action Scheduler ###
    
    Canceled: 2
    Oldest: 2022-06-06 09:18:50 -0700
    Newest: 2022-06-10 15:58:36 -0700
    
    Complete: 1,677
    Oldest: 2022-05-13 11:39:22 -0700
    Newest: 2022-06-13 09:58:20 -0700
    
    Failed: 239
    Oldest: 2022-01-21 18:09:12 -0700
    Newest: 2022-06-13 09:58:20 -0700
    
    Pending: 1
    Oldest: 2022-06-13 17:04:56 -0700
    Newest: 2022-06-13 17:04:56 -0700
    
    ### Status report information ###
    
    Generated at: 2022-06-13 10:33:24 -07:00
    

    The only fatal errors occurring on the site aren’t really related, but here is the one from today which is the same one that happens every day once or twice usually:

    2022-06-13T16:58:21+00:00 CRITICAL Uncaught Error: Call to a member function get_cart() on null in /home/479194.cloudwaysapps.com/ubrnkrcxtx/public_html/wp-content/themes/hello-theme-child-master/functions.php:395
    Stack trace:
    #0 /home/479194.cloudwaysapps.com/ubrnkrcxtx/public_html/wp-includes/class-wp-hook.php(307): nerding_custom_checkout_link('https://nerding...')
    #1 /home/479194.cloudwaysapps.com/ubrnkrcxtx/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters('https://nerding...', Array)
    #2 /home/479194.cloudwaysapps.com/ubrnkrcxtx/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(1478): apply_filters('woocommerce_get...', 'https://nerding...')
    #3 /home/479194.cloudwaysapps.com/ubrnkrcxtx/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/processes/class-mailchimp-woocommerce-cart-update.php(112): wc_get_checkout_url()
    #4 /home/479194.cloudwaysapps.com/ubrnkrcxtx/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/processes/class-mailchimp-woocommerce-cart-update.php(80): Mai in /home/479194.cloudwaysapps.com/ubrnkrcxtx/public_html/wp-content/themes/hello-theme-child-master/functions.php on line 395
Viewing 7 replies - 1 through 7 (of 7 total)