Getsitecontrol

Hi @ep2012 ! To get started with Getsitecontrol, you need to create an account. There’s no need to make any payments or provide credit card information right away. When you sign up, you’ll automatically receive a 7-day trial period. After the trial period ends, you’ll need to choose one of our paid subscription plans to continue using the service.

Don’t hesitate to contact us at help@getsitecontrol.com if you have more questions.

Hello,
1. Here is what I’m seeing when I open your website: http://prntscr.com/kg5wx8
The Chat widget seems to be displayed correctly which means the plugin is installed correctly (if it wasn’t there would be no widgets).
2. I’ve just resent password recovery instructions to your account email. Please use the link in that automatic email to reset your GetSiteControl password.
3. As for the sign-in problem, can you log in through our website https://app.getsitecontrol.com/#/sign-in? It uses exactly the same credentials, so if there is a problem with your password, the password won’t be accepted in both places.
4. If you suspect it can somehow be a browser issue, please specify what browser exactly you are using and whether you have tried any other browsers.
Looking forward to your reply.

Hello,
We apologize for not getting back to you earlier. We assure you that both of our support emails – contact@getsitecontrol.com and support@getsitecontrol.com – are fully functional and we reply to every single customer email we receive. Are you still experiencing issues with signing into your GetSiteControl dashboard? There are no known issues that could have caused this, so we will need more detailed information to figure this out. Could you please provide any details that could help us find your account in our database. We will need either the URL of your website or your email address (or part of it, at least) to search the database. This will also allow us to locate your email request if it was sent to contact@getsitecontrol.com.

Hello Bart!
We are very sorry for missing your comment. We have updated the plugin since then, so you shouldn’t have this problem anymore. But if you meet any further difficulties, do let us know.

Hello!
We are very sorry for not getting back to you earlier. We’ve just released a new version of the plugin that should solve the problem you were having (with the plugin crashing). If you meet any difficulties after updating the plugin, do let us know!