exitoffroad

Under Composite Products > Settings, scroll down to the Cart & Checkout section, and it’s the first box.

I was mistaken earlier in thinking the problem was fixed, it wasn’t. I was able to exclude composite items, but it wasn’t discounting the actual composite properly still. I’m still waiting for a plugin update from WP Clever to see if that fixes it.

Hello.

There are no other pricing rules, discounts or plugins on the site that affect pricing. This is the standard marketing>coupons option in Woocommerce, with no add ons.

I can exclude the composite and the components, but that’s not my goal. The coupon is not mean to apply to products in a certain category, excluding them from a discount. Some composite products do get coupons, and some don’t. So if a composite is in that excluded category, the coupon is not supposed to apply to that component, and subsequently all of the components in that composite.

It used to work normally, it no longer does. The coupon discounts any components that are not in that specific category, but it is supposed to exclude the composite and anything included with it.

Here’s a simpler version. If I make a composite product called “Ham Sandwich”, and that is part of the “sandwich” category, then I have sandwiches excluded from any coupons. The components of the Ham Sandwich are bread, ham and cheese. Bread, ham and cheese are not in the sandwich category. The coupon is still discounting the bread, ham and cheese, but it shouldn’t be doing that, because they are part of the Ham Sandwich Composite Product, which is in the sandwich category.

Have you tried recreating this?

Checking in to see if anyone from support can check this out and help figure out what the problem is?

Hello, and thanks for the reply. I only noticed this issue last week, so it must have been after the 10.5.0 update. I also notice the area in between the coupon options says “and” and it didn’t say that in the past.

This coupon is a percentage off discount. When you added that item to the cart, the shock absorbers are also in the exceptions category (excluded from the discount), but the coil springs are not in the exceptions category. The whole kit should have been excluded from the coupon discount like in the past.

Here is how the coupon is set up:

Here is the Woocommerce status: https://pastebin.com/ss6FGd4A

The composite plugin hasn’t had an update in over 1 month and it is running the newest version, Version 7.6.8.

Here is another more simple composite page that has fewer parts. By default, the front and rear shocks are selected, but not the 3rd optional item. The composite is in the exceptions category, as well as the front and rear shocks, but the 3rd optional item, “Dobinsons struts top plate pair” is not in the exceptions category, and if you add that to the list, and then add it all to the cart, the coupon discounts 5% off the $130 item. It shouldn’t discount it. Hopefully that helps.

Thanks for your help, and for checking on it for me.

I think perhaps it was WP-Optimize’s “minify JavaScript” that could have been causing it. I could never re-create it showing the $0 price, but ChatGPT seems to think that minifying the JS could have caused the issue, depending on what browser or device the customer was using. I have disabled minify JS for now and will see if I have any other issues pop up.

I’ve been using this plugin for quite a few years now with basically no issues in the cart or checkout.

This still doesn’t answer why the logged-in user was being shown hCaptcha at checkout, regardless of the plugins used for checkout options.

Thanks for the reply. The products listed as composites on this page are simple products, and they’re all required items. They can’t be selected or unselected. That’s why I thought for this composite product, and pages just like it, it should be showing the sale price on the archive page.

https://exitoffroad.com/product/dirt-king-2-0-ifp-mid-travel-package-4runner-fj-cruiser-gx470-gx460/