eventaus
Forum Replies Created
-
Hi @mrclayton , I am getting this error,
Something went wrong
This merchant is having trouble accepting your payment right now. Try using a different payment method. [OR_BIBED_11] OR_BIBED_11
Hi @mrclayton,
the other plugin works for me in mobile screenshot attached.
When I tried to use the direct integration, customers were getting error and unable to pay –
@mrclayton I believe it has, because I can see on my stripe, payments using Google Pay which just stopped after May.
I have deactivated payment plugin and activated the other plugin. Google Pay is appearing in checkout for mobile and desktop.
Please see now
Payment Request (Stripe) by Payment Plugins (Option enabled)
The issue is that Google Pay is not working on mobile (checkout page) chrome browser. It is working on my Desktop (checkout page) chrome browser. Both mobile and desktop use the same checkout page
Can you test on your andriod phone? or Chrome mobile browser if it is working?
Google Pay (Stripe) by Payment Plugins (Option enabled)
Works on both mobile and desktop.
But I prefer Payment Request (Stripe) by Payment Plugins as it is less complicated to setup but issue is that it is not working on Mobile, same issue as the guy who opened the thread
Hi @mrclayton ,
Apple Pay works on both mobile and Desktop checkout page.
Google Pay only works on Desktop Chrome
I am using Pixel 5 with default chrome browser and google pay enable
Hi @mrclayton also happy to get on a zoom or meet call to replicate the issue. But yeah it is local to the plugin.
Hi @mrclayton,
below is the product page https://staging97.eventik.com.au/event/test000/
Hi @mrclayton,
The GPAY works checkout page using other stripe plugins and it used to work (for payment plugin) before May. The below screenshot is from another plugin
Hi,
I am also experiencing similar issue. The last successful payment using GPay through mobile was 31 May.
I am using the payment request gateway. Apple Pay is showing successfully on the safari in iOS device. However GPay is not showing on the mobile browse, it works well in Desktop.
I am not sure how to get the merchant id for the other option.
- This reply was modified 9 months, 3 weeks ago by eventaus.
Can you please look into this urgently with the developers why it is very slow to scan, even swiping attendees in is slow on the app. Almost taking 6 seconds. We tried increasing the server performance and still the same issue. Please investigate
Thank you, is there a away to set a default address and postcode so that it will be send to stripe and the fields won’t be required in checkout
Revised issue – cancelled email not working when cancelling it from the front-end, back-end works.
All working thank you, the syntax were wrong like quotation marks, fixed it up
Thank you, sorry the short code was [events]
function enable_google_apple_pay_for_event_tickets($available_gateways) { if (is_admin()) return $available_gateways; global $product; if (!$product) return $available_gateways; // Check if the product is an event ticket $is_event_ticket = has_term(‘event’, ‘product_cat’, $product->get_id()); if ($is_event_ticket) { if (isset($available_gateways[‘stripe’])) { $available_gateways[‘stripe’]->supports[] = ‘apple_pay’; $available_gateways[‘stripe’]->supports[] = ‘google_pay’; } } return $available_gateways;}add_filter(‘woocommerce_available_payment_gateways’, ‘enable_google_apple_pay_for_event_tickets’);
the above code doesn’t work, could you help me tweak to work